Project Manager CX / EX

• May 2023 - Present

Gestión y ejecución del proyecto. Responsable del cumplimiento tanto de los objetivos como de las actividades asociadas al proyecto, asegurando la calidad de entrega en tiempo y forma. • Asegurar el cumplimiento de los objetivos y alcance del proyecto • Realizar la planificación y seguimiento del desarrollo del proyecto, evitando desviaciones sobre la planificación inicial • Asegurar la facturación y la consecución de los márgenes estimados en el diseño del proyecto • Garantizar la satisfacción del cliente Show less

Dirección de Innovación en Secretaría de Participación Ciudadana

• Dec 2021 - Nov 2022

Gestora de acreditación

• Jul 2021 - Dec 2021

+Coordinación del proceso de acreditación de 2 nuevos programasacadémicos derivados del Magister de Diseño Avanzado UC.

Coordinadora Speedmentoring Festival de Innovación y Futuro UC

• Jun 2021 - Jul 2021

+Coordinación de 3era edición del programa con la participación de30 mentores y 30 emprendedores.

Ayudantía académica curso Levantamiento de Necesidades para el Diseño

• Mar 2020 - Aug 2020

UX Consultant

• Sep 2019 - Nov 2019

Research, analysis and experience design of those attending the TEDX talks, to create value and improve engagement with the public. Research, analysis and experience design of those attending the TEDX talks, to create value and improve engagement with the public.

UX Researcher / UX Consultant

• Mar 2019 - Aug 2019

+Planeación y gestión de proyecto de investigación de voluntariado latinoamérica AS +Realización de instrumentos de investigación etnográfica internacional +Levantamiento de necesidades de usuarios y stakeholders +Análisis, síntesis y comunicación de hallazgos accionables +Planeación y gestión de proyecto de investigación de voluntariado latinoamérica AS +Realización de instrumentos de investigación etnográfica internacional +Levantamiento de necesidades de usuarios y stakeholders +Análisis, síntesis y comunicación de hallazgos accionables

Head of User Experience / Project Manager / Client Accounts / Funds Procuration

• Jun 2016 - Feb 2019

+ Planning, sales and coordination of 3 editions of Ruta del Diseño, an annual tour of showrooms and art galleries in CDMX, achieving an increase in participation from 50 to 80 showrooms and about 1,500 visits. + Planning, sales and coordination of 3 editions of Expo DWM, a Mexican design trade fair, achieving an increase in participation from 65 to 103 exhibiting brands and close to 9,000 visits. + Creation of alliances, planning and coordination of 2 editions of Design Hub, a preparation workshop and business round tables with 6 international buyers for the promotion of Mexican creative industries, in collaboration with Proméxico. + Planning and coordination of the Design Pavilion at the Fair of Cultures in the Zócalo of CDMX, as part of the activities of World Design Capital Mexico City 2018, with the participation of 10 embassies. + Creation of alliances and fundraising for the development of the DWM and WDCMC2018 programs, increasing this type of income by 7%. + Management of the transition to the digitalization of the payment system, reducing time and human error in the payment process. Show less

Strategic Designer / Experience Designer / Project Manager / Client Accounts / Commercial Head

• Oct 2013 - Jun 2016

+ Interior design project management. + Planning, coordination and monitoring of the sale of 12 participations in national and international fairs, with an increase in sales of 40%. + Development of a product export strategy that allowed expanding the market to the US territory. + Standardization of the pricing system that reduced the time spent in budget process and closing of projects. + Interior design project management. + Planning, coordination and monitoring of the sale of 12 participations in national and international fairs, with an increase in sales of 40%. + Development of a product export strategy that allowed expanding the market to the US territory. + Standardization of the pricing system that reduced the time spent in budget process and closing of projects.

Co-Founder / Client Accounts / Project Manager / UX Designer

• Jun 2011 - Sep 2013

+ Project management, understanding and communicating the client's needs to the team, coordinating the development of the project in the different stages from the investigation of needs to the implementation of the project. + Responsible for positioning multitouch systems with multi-user interactive platforms. + Project management, understanding and communicating the client's needs to the team, coordinating the development of the project in the different stages from the investigation of needs to the implementation of the project. + Responsible for positioning multitouch systems with multi-user interactive platforms.

UX Researcher

• 2012 - 2013

+ User centered research using deign methodologies, analysis and synthesis of actionable findings to improve processes, products and services of different companies such as Bimbo, Telmex, BBVA Bancomer and Televisa. + User centered research using deign methodologies, analysis and synthesis of actionable findings to improve processes, products and services of different companies such as Bimbo, Telmex, BBVA Bancomer and Televisa.

Jr. Designer

• 2010 - 2011

+ Support in blueprint development and design proposals. + Support in blueprint development and design proposals.