Experience

Hilton Garden Inn Birmingham, Brindleyplace

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Food and Beverage Manager

  • Dec 2022 - Present



The Grand Hotel Birmingham

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Event Manager

  • May 2022 - Dec 2022

• Breakfast and Room service Manager

  • Feb 2022 - Dec 2022

• Food And Beverage Supervisor

  • Oct 2020 - Feb 2022

  - Being part of preopening management team - Forming room service and breakfast team- Structuring the room service and breakfast department - organise, plan daily operations-support and improve the team with up to date trainings- Work directly under Food and Beverage director- Supporting the opening process- cooperating within other departments - Staff recruitment - Managing stock - Ensuring service run smoothly and up to Grand standards



Radisson Blu

• Belgium
• Hospitality
• 700 & Above Employee

• Food And Beverage Supervisor

  • Mar 2019 - Mar 2020

  - Being in charge of breakfast, meeting and event, room service departments - Work directly under Food and Beverage director - Managing own team of 25 people - Managing stock and beer cellar - Taking care of event organisation and layout - Upselling - Provide creative ideas to promote products or services - Improve overall service - Ensuring customer satisfaction - Being in charge of breakfast, meeting and event, room service departments - Work directly under Food and Beverage director - Managing own team of 25 people - Managing stock and beer cellar - Taking care of event organisation and layout - Upselling - Provide creative ideas to promote products or services - Improve overall service - Ensuring customer satisfaction



Hilton London Metropole

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Food And Beverage Supervisor

  • May 2016 - Feb 2018

  - Stock keeping- Follow health and safety regulations - Managing own team of 15 people - In charge of members working schedule- Managing bar cellar - Ensuring customer satisfaction - Managing complaints - Providing training for employees - Being in charge of bar and restaurant - Work directly under Food and Beverage director

• Food And Beverage Assistant

  • Aug 2016 - May 2017

  - Bartending - Guest interaction - Taking orders - Drinks menu development - Successfully passed all courses and training provided by the company - Upselling- Managing stock



ROSATI PIAZZA DEL POPOLO SOCIETA A RESPONSABILITA LIMITATA

• Italy
• Restaurants

• Waitress

  • Aug 2012 - Dec 2015

  - Taking orders - Managing payments - Resolving complaints - Bartending - Following companies standards and regulations - Ensuring customer satisfaction - Allergen awareness - Providing training to new employees - Taking orders - Managing payments - Resolving complaints - Bartending - Following companies standards and regulations - Ensuring customer satisfaction - Allergen awareness - Providing training to new employees