Experience

Holiday Inn Vancouver-Centre

• Canada
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Jul 2021 - Present

  Qualified to apply my knowledge to learn faster the different internal process and tasks. Liable to work alone at the second month adequately. Greeted and identified over 50+ guests, determined to give solutions to any concern. Maintained an organized and clean area, restocking necessary materials to provide a pleasant service to the guest. Managed to offer assistance to General Manager in managing operations and ensuring a smooth service. Promoted to Reservations area after first year, handling favorably over 50+ calls and emails a day. Show less



Holiday Inn Express

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Receptionist

  • Jul 2017 - Nov 2020

  EN: Able to check in and check out the passengers, customer service, do an initial and final of the money balancing, check the reservations by phone and email. Full time work. ES: Capaz de realizar el check in y check out de los pasajeros, atención al cliente, hacer un balance inicial y final del dinero, consultar las reservas por teléfono y correo electrónico. Trabajo de tiempo completo. EN: Able to check in and check out the passengers, customer service, do an initial and final of the money balancing, check the reservations by phone and email. Full time work. ES: Capaz de realizar el check in y check out de los pasajeros, atención al cliente, hacer un balance inicial y final del dinero, consultar las reservas por teléfono y correo electrónico. Trabajo de tiempo completo.