Experience

SilverChef

• Australia
• Financial Services
• 100 - 200 Employee

• Sales Associate

  • Sep 2023 - Present

  - Drive increased capacity for the key account manager by answering customer queries, pipeline farming and preparing quotes- Responsible for increasing yield from the portfolio of tail accounts whilst identifying opportunity and recording appropriately.- Deliver professional and timely response to all customer/dealer queries in line with agreed standards- Establish, develop and maintain relationships with key internal and external stakeholders by providing high level support and engagement and maintaining consistent strong operational relationships.- Support the wider Sales team to achieve allocated sales budgets through managing the sales pipeline and meeting induvial sales KPIs. Show less

• Customer Success Consultant

  • Jan 2022 - Sep 2023



Catering Equipment Warehouse

• Sydney, Nuovo Galles del Sud, Australia

• Shop Assistant

  • Dec 2018 - Dec 2021

  - Dealing with all aspects of till operation including opening and closing Store. - Serving customers by helping them select products with sharing product knowledge. - Answering telephone, sales queries, placement of orders for direct delivery, quotations. - Ordering inventory and assist team with receiving and stocking merchandise. - Update and develop the Store databases including increase/decrease stock pricing in the Showroom and Online. - Managing social media business pages (Facebook/Instagram). - Ordering, packing and sending customer orders on business website and Ebay. Show less



Virtu Ferries

• 1 - 100 Employee

• Reservation Clerk

  • Aug 2018 - Nov 2018

  - Handle incoming calls or inquiries from customers. - Reply e-mails. - Assist clients effectively by solving customer disputes. - Provide customer additional information or explains services. - Discuss products offered and ensures customer satisfaction. - Handle incoming calls or inquiries from customers. - Reply e-mails. - Assist clients effectively by solving customer disputes. - Provide customer additional information or explains services. - Discuss products offered and ensures customer satisfaction.



Kimchee Company

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Waitress, Bartender

  • Oct 2017 - Jul 2018

  - Greeting customer in a welcoming manner. - Escort customers to their tables. - Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). - Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization. - Deliver checks and collect bill payments. - Provide excellent customer service to guests. - Greeting customer in a welcoming manner. - Escort customers to their tables. - Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies). - Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization. - Deliver checks and collect bill payments. - Provide excellent customer service to guests.