HR Operations Officer

• Jan 2021 - Present

HR Administration & Logistic Officer

• Jan 2020 - Jan 2021

Assistant to the Economic and Trade Attaché

• Apr 2018 - Apr 2019

My specific role in the strategy delivery is encompassed in the following activities:• Promotion of Made In Italy and Italian Excellences in Switzerland;• Assist in the organization of trade and investment promotion events hosted by the Embassy;• Assist in the organization of and/or participate in meetings with external stakeholders (NGOs, Italian and Swiss companies) on matters related to the Economic and Trade Office’s portfolio;• Arrange visits for the Italian trade delegations and cross-commercial delegations in coordination with local authorities;• Liaise with the Ministries and Agencies of the Italian Government involved in Trade and Investment Promotion;• Liaise with the Swiss Government and Government Agencies on the current and future policies and regulation on foreign trade, transportation, infrastructure, emerging technologies, etc.;• Monitor media and compile reports on key developments of the Swiss and Italian economies;• Assist Italian companies wishing to export to/set foot in Switzerland through providing information on the regulatory background, finding potential partners for cooperation, etc. and assist Swiss companies wishing to import from/invest in Italy.

WW Private Client Relations and Event Specialist

• Jul 2016 - Jan 2018

- UHNW Event Management and Delighting- Management of all the activities part of the Brand Experience, from launch to execution and post activity analysis- Support regional offices in managing and organizing in-store or off-site regional activities for VICs- Support Management and regional offices in managing the relationship with VICs and high potential prospects- Maintain effective relationships with VICs globally- Management of affiliate agencies, central budgets and the monthly content asset creation process- Design and implementation of lifestyle experiences- Budgeting and reporting- Ad hoc analysis

WW Customer Acquisition Specialist

• May 2015 - Jul 2016

- Responsible for the assistance in the development of global customer acquisition strategies, providing best-in-class retail services and curated lifestyle benefits with the support of expert lifestyle managers- Work in close collaboration with functions within the Marketing Operations, Commercial Operations and Digital Department- Activating strategic and tactical downstream marketing planning, designed to drive acquisition and retention efforts - Partnership development projects with airlines, luxury hotel chains and investment banks- Ad hoc analysis

Marketing and Sales Assistant

• Sep 2014 - Mar 2015

- Strategic promotion and development on three main targets: Leisure, MICE, Golf- Supported operational implementation of Marketing & Communications projects for both B2B and B2C sectors and project management for international projects - Strategic promotion and development on three main targets: Leisure, MICE, Golf- Supported operational implementation of Marketing & Communications projects for both B2B and B2C sectors and project management for international projects

Marketing Intern

• Oct 2013 - Jan 2014

- Contributed to the development of publication and content partnerships- Italian Desk marketing and CRM management - Contributed to the development of publication and content partnerships- Italian Desk marketing and CRM management

Destination Representative

• Jun 2013 - Sep 2013

- Organized and implemented the welcome hospitality experiences for the hotel’s guests, - Conducted operative CRM activities and handled guest relations - Organized and implemented the welcome hospitality experiences for the hotel’s guests, - Conducted operative CRM activities and handled guest relations