Valentina Bente
Tehnical support specialist at Life Is Hard - Work Soft- Claim this Profile
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Bio
Experience
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Life Is Hard - Work Soft
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Romania
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IT Services and IT Consulting
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1 - 100 Employee
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Tehnical support specialist
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Apr 2014 - Present
• In this full-time job I have the task of offering technical support for the users of 24Broker Application, through email and phone. • On a daily basis I provide Romanian insurance broker companies with an effective platform for managing the entire brokerage activity. • In this full-time job I have the task of offering technical support for the users of 24Broker Application, through email and phone. • On a daily basis I provide Romanian insurance broker companies with an effective platform for managing the entire brokerage activity.
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UPC Romania
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Romania
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Telecommunications
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100 - 200 Employee
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Tehnical support
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Oct 2010 - Mar 2014
• My duties included providing technical assistance for internet, television and telephony malfunctions. • Delegate to specialised teams or departments to solve problems. • Providing information on billing and contracts. • Presenting and selling the company’s services • My duties included providing technical assistance for internet, television and telephony malfunctions. • Delegate to specialised teams or departments to solve problems. • Providing information on billing and contracts. • Presenting and selling the company’s services
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Silver Time Srl
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Cluj Napoca
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Manager
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Oct 2008 - Sep 2010
• My duties included managing the company’s primary bookkeeping. • Keeping track of the payments to suppliers. • Placing orders and interacting with salespeople and negotiating the best deals and offers. • Processing paper work, and staff payments. • Pro-active problems solving in an ever-changing environment • My duties included managing the company’s primary bookkeeping. • Keeping track of the payments to suppliers. • Placing orders and interacting with salespeople and negotiating the best deals and offers. • Processing paper work, and staff payments. • Pro-active problems solving in an ever-changing environment
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Red Lobster Restaurant
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Chicago, USA
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Waiter
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Aug 2006 - Sep 2008
• My duties included providing excellent customer service, placing orders, managing bookings, promoting the restaurant and handling money and payments • My duties included providing excellent customer service, placing orders, managing bookings, promoting the restaurant and handling money and payments
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Education
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MA Tourism Planning and Development, Babes Bolyai University, Cluj Napoca
Geodemography, Tourism Planning, Socio-economic impact of tourism, Ethnographic Tourism -
Public Administration, Babes Bolyai University, Cluj Napoca
BA (HONS), Civil Law, Administrativ Law, Family Law, Economics, Organisational Behavior, Research Methods