Microsoft System Engineer

• Mar 2022 - Present

Microsoft System Engineer - responsible for Microsoft infrastructure and cloud service planning, deployment, administration, and maintenance as well as automation and project management. Responsibilities: Microsoft Infrastructure: Windows Server environments: ADCS, ADDS, AAD Connect, GPOs, ADFS, WAP, DNS, Hyper-V, File and Print Services, RA, NPS, RDS, IIS, WSUS, DFS, DFSR, Microsoft Endpoint Configuration Manger (MECM) etc. Cloud Solutions: AAD, MFA, Conditional Access, Intune (Windows and MacOS management), NDES, Office 365 (Teams, Exchange and SharePoint Online), O365 Backup solution. Security: Azure Security Center, Windows Defender, MBAM, BitLocker Windows 10 / Windows Server, Active Directory, Office 365 Security Baselines (on-prem and MDM). Show less

IT Solutions Architect

• Sep 2017 - Mar 2022

-Oversee and maintain SCCM infrastructure for customer environments, keep provided solutions up to date;-Ensure the CSI process for provided solutions in customer environment, make sure provided solutions meet customer expectations;-Proactively assess customer environments and address any found issues following the best-practices;-Design and implement SCCM infrastructure per customer requirements and bets-practice standards;-Resolve 3rd level incidents and service requests;

IT Operations Expert

• Apr 2016 - Sep 2017

Information Engineer

• Jan 2014 - Apr 2016

-System Center Configuration Manger Administrator; -Level 2/3 Technical Support; -Account management; -Client management; -Business product Support & administration; -Coordination and Service Request escalation; -Troubleshoot hardware, software and network connectivity issues. -System Center Configuration Manger Administrator; -Level 2/3 Technical Support; -Account management; -Client management; -Business product Support & administration; -Coordination and Service Request escalation; -Troubleshoot hardware, software and network connectivity issues.