Valdette Brits
Network Engineer at Belong- Claim this Profile
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Bio
Grant Thom
Valdette was a significant part of the high standards that exist in the Echo Support Environment. She not only excelled in her roles as Seniour Support Engineer and Support Manager, but created the benchmark for excellence in Echo Support. Her ability to respond quickly and execute with precision, made her a personal favourite with Echo Customers and Staff alike. I would not hesitate in recommending Valdette - she would be an asset, both in her role and where company culture is concerned.
Desigan Naidoo
Valdette is an extremely well skilled individual, specifically in the technical and client services field. She consistently applies her technical expertise and sense of urgency to deliver service excellence to all her clients and colleagues. She was promoted to Support Manager due to her responsible attitude, enhanced technical skills, service focus and business acumen. She has a wealth of knowledge within the ISP arena and skilfully applies herself in all situations every time. I found her to be a very loyal, focused and trustworthy individual. Her experience and skillset of understanding complex systems, architectures and networks means that she is regarded as more than proficient in areas such as ISP Networks, WAN, Wireless Technologies and MPLS/VPN. She is a hard worker and always went the extra mile and would be an asset to any organization. Wishing her well on her future career and can confidently say that she will be successful in everything she does.
Grant Thom
Valdette was a significant part of the high standards that exist in the Echo Support Environment. She not only excelled in her roles as Seniour Support Engineer and Support Manager, but created the benchmark for excellence in Echo Support. Her ability to respond quickly and execute with precision, made her a personal favourite with Echo Customers and Staff alike. I would not hesitate in recommending Valdette - she would be an asset, both in her role and where company culture is concerned.
Desigan Naidoo
Valdette is an extremely well skilled individual, specifically in the technical and client services field. She consistently applies her technical expertise and sense of urgency to deliver service excellence to all her clients and colleagues. She was promoted to Support Manager due to her responsible attitude, enhanced technical skills, service focus and business acumen. She has a wealth of knowledge within the ISP arena and skilfully applies herself in all situations every time. I found her to be a very loyal, focused and trustworthy individual. Her experience and skillset of understanding complex systems, architectures and networks means that she is regarded as more than proficient in areas such as ISP Networks, WAN, Wireless Technologies and MPLS/VPN. She is a hard worker and always went the extra mile and would be an asset to any organization. Wishing her well on her future career and can confidently say that she will be successful in everything she does.
Grant Thom
Valdette was a significant part of the high standards that exist in the Echo Support Environment. She not only excelled in her roles as Seniour Support Engineer and Support Manager, but created the benchmark for excellence in Echo Support. Her ability to respond quickly and execute with precision, made her a personal favourite with Echo Customers and Staff alike. I would not hesitate in recommending Valdette - she would be an asset, both in her role and where company culture is concerned.
Desigan Naidoo
Valdette is an extremely well skilled individual, specifically in the technical and client services field. She consistently applies her technical expertise and sense of urgency to deliver service excellence to all her clients and colleagues. She was promoted to Support Manager due to her responsible attitude, enhanced technical skills, service focus and business acumen. She has a wealth of knowledge within the ISP arena and skilfully applies herself in all situations every time. I found her to be a very loyal, focused and trustworthy individual. Her experience and skillset of understanding complex systems, architectures and networks means that she is regarded as more than proficient in areas such as ISP Networks, WAN, Wireless Technologies and MPLS/VPN. She is a hard worker and always went the extra mile and would be an asset to any organization. Wishing her well on her future career and can confidently say that she will be successful in everything she does.
Grant Thom
Valdette was a significant part of the high standards that exist in the Echo Support Environment. She not only excelled in her roles as Seniour Support Engineer and Support Manager, but created the benchmark for excellence in Echo Support. Her ability to respond quickly and execute with precision, made her a personal favourite with Echo Customers and Staff alike. I would not hesitate in recommending Valdette - she would be an asset, both in her role and where company culture is concerned.
Desigan Naidoo
Valdette is an extremely well skilled individual, specifically in the technical and client services field. She consistently applies her technical expertise and sense of urgency to deliver service excellence to all her clients and colleagues. She was promoted to Support Manager due to her responsible attitude, enhanced technical skills, service focus and business acumen. She has a wealth of knowledge within the ISP arena and skilfully applies herself in all situations every time. I found her to be a very loyal, focused and trustworthy individual. Her experience and skillset of understanding complex systems, architectures and networks means that she is regarded as more than proficient in areas such as ISP Networks, WAN, Wireless Technologies and MPLS/VPN. She is a hard worker and always went the extra mile and would be an asset to any organization. Wishing her well on her future career and can confidently say that she will be successful in everything she does.
Credentials
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Panorama : Managing Firewalls at Scale (EDU-220)
Red EducationNov, 2022- Nov, 2024 -
Firewall : Troubleshooting (EDU-330)
Red EducationOct, 2022- Nov, 2024 -
ITIL Foundation - IT Service Management
APMG InternationalJan, 2017- Nov, 2024 -
CCNP Service Provider
CiscoJul, 2015- Nov, 2024 -
CCNA Routing & Switching
CiscoApr, 2009- Nov, 2024 -
Fortinet Certified Network Security Professional - FCNSP
FortinetAug, 2013- Nov, 2024
Experience
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Belong
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Australia
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Telecommunications
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200 - 300 Employee
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Network Engineer
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May 2021 - Present
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MNF Group
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Australia
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Information Technology and Services
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1 - 100 Employee
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Network Engineer
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Mar 2018 - May 2021
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Inabox Group Limited
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Sydney, Australia
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Network Engineer
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Aug 2017 - Mar 2018
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Echo Service Provider (Echo)
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South Africa
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Telecommunications
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1 - 100 Employee
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Support Manager
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Mar 2016 - Mar 2017
• Overseeing daily support operations and supervising personnel• First point of escalation for internal and external clients• Change management• Managing supplier and stakeholder relations• Incident reporting• Quality assurance
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Network & Installs Engineer
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Jul 2011 - Feb 2016
• Project scoping, including designing specific customer solutions• Lead support engineer duties including delegating and mentoring junior personnel• Overseeing daily operations including monitoring current Echo network and backbone upgrades• Customer service and liaison, resolving complaints and enquiries via email and telephone• Provisioning new solutions across all access mediums, including microwave, fibre and wireless• Responsible for provisioning and additions on hosted exchange platform mailbox and domain creations• Monitoring and increasing ADSL bundle solutions• Compiling monthly service management reports Show less
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Internet Solutions
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Satellite Support Engineer
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Jul 2010 - Jun 2011
• Configuring and supporting MPLS solutions for clients over DSL, satellite and mobile connections • Setting up and troubleshooting VPN connections terminating on Cisco VPN concentrators and Fortigate secure firewalls • Configuring, supporting and troubleshooting client backup and failover solutions • Troubleshooting and supporting Billion, Cisco and iDirect routers • Setting up and managing Cisco Secure ACS servers • Configuring and supporting MPLS solutions for clients over DSL, satellite and mobile connections • Setting up and troubleshooting VPN connections terminating on Cisco VPN concentrators and Fortigate secure firewalls • Configuring, supporting and troubleshooting client backup and failover solutions • Troubleshooting and supporting Billion, Cisco and iDirect routers • Setting up and managing Cisco Secure ACS servers
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Internet Solutions
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South Africa
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IT Services and IT Consulting
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700 & Above Employee
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Senior Mobility Support Engineer
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2008 - 2010
Configured Network solutions for clients.Configured V-ISP solutions for VCP clients.Setup of Cisco devices in Corporate networks.Setup & troubleshooting of VPN Connections terminating on Cisco VPN Concentrators & Fortigate Secure Firewalls.Setup of Business DSL services on Billion & Cisco devices.Supported Mobile solutions ranging from GPRS to HSDPA products over MPLS networks and VPN networks connected to Corporate APNsSetup/Management of Cisco Secure ACS servers.Setup of GSM Backup/Failover devices using Globe surfer/Globetrotter devices.Support MPLS connectivity over DSL lines Show less
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Telecom Support Agent
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May 2006 - Jan 2008
• Troubleshooting dial, xDSL, E1 and T1 diginet, wireless and fibre solutions• Liaising with third party telecommunications providers around the world• Monitoring internet solutions backbone infrastructure• Reporting and following up on issues logged for investigations with the provider• Primary liaison for the provider’s dial infrastructure network
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Community
