Valdes Khalifan

Service Center Manager at PT. Pasifik Teknologi Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
North Jakarta, Jakarta, Indonesia, ID

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Experience

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Center Manager
      • Feb 2020 - Present

      My responsibilities are: 1. Handling service center department 2. Ensure and monitoring the implementation of services in all PTI service centers running well 3. Coordination with principles to provide spare parts for excellent service and customer satisfaction 4. Stock opname spare parts, verification and evaluation in all PTI service centers every month 5. Arrange annual budget for service center department 6. Create monthly report and KPI My responsibilities are: 1. Handling service center department 2. Ensure and monitoring the implementation of services in all PTI service centers running well 3. Coordination with principles to provide spare parts for excellent service and customer satisfaction 4. Stock opname spare parts, verification and evaluation in all PTI service centers every month 5. Arrange annual budget for service center department 6. Create monthly report and KPI

    • Indonesia
    • Education Administration Programs
    • 1 - 100 Employee
    • University Lecturer
      • Oct 2016 - Present

      Topics: * Basic electronics * Advanced electronics * Transducer * Basic of Physics and Chemistry Topics: * Basic electronics * Advanced electronics * Transducer * Basic of Physics and Chemistry

    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Technical Manager
      • Nov 2017 - Jan 2020

      My responsibilities are: - Create strategic policy with another team - Handling any technical issues - Provide product service information - Plan and coordinating maintenance schedule - Arrange budgeting for engineer operational - Create report monthly - Correspondence between company and vendor - Create claim approval to vendor My responsibilities are: - Create strategic policy with another team - Handling any technical issues - Provide product service information - Plan and coordinating maintenance schedule - Arrange budgeting for engineer operational - Create report monthly - Correspondence between company and vendor - Create claim approval to vendor

    • Indonesia
    • Pharmaceutical Manufacturing
    • 100 - 200 Employee
    • Supervisor Engineer
      • Dec 2016 - Oct 2017

      My responsibilities are: - Responsible for company's project - after sales service - create module for training a technician - assembly and installation poultry equipment or machine - create module SOP project for assembling and installation - create and check quality control all machines - coordinate technicians - scheduling outsourcing technicians at workshop - monitoring and create an analysis ongoing projects - correspondence between company and suppliers - visit to location projects that are still warranty Show less

    • Supervisor Engineer
      • Aug 2015 - Nov 2016

      My responsibilities are: - make sure planning area for installing machine - coordinate 3 engineers - assembling and installation machines - training to operator CAD/CAM - maintenance machines that are still warranty - trouble shooting any problem about software or hardware - correspondence between company and suppliers My responsibilities are: - make sure planning area for installing machine - coordinate 3 engineers - assembling and installation machines - training to operator CAD/CAM - maintenance machines that are still warranty - trouble shooting any problem about software or hardware - correspondence between company and suppliers

Education

  • Universitas Gunadarma
    Master's degree, Electrical, Electronics and Communications Engineering
    2014 - 2015
  • Universitas Gunadarma
    Bachelor's degree, Electrical and Electronics Engineering
    2010 - 2014

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