Experience

Coaxis International

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• System Analyst I

  • Nov 2019 - Present

  • Performing Help Desk functions to provide customers with better and smoother virtual work experience. • Using both custom and industry standard software (Citrix, VmWare, Zabbix, ConnectWise, Screen Connect, Exchange Management Console, Remote Desktop Manager & Citrix Studio,) to monitor wide area networks, virtual and physical servers. • Monitor client server, creating new users, resetting passwords, Group Policy creation, & Trouble Shooting printers/scanners. • Performing Help Desk functions to provide customers with better and smoother virtual work experience. • Using both custom and industry standard software (Citrix, VmWare, Zabbix, ConnectWise, Screen Connect, Exchange Management Console, Remote Desktop Manager & Citrix Studio,) to monitor wide area networks, virtual and physical servers. • Monitor client server, creating new users, resetting passwords, Group Policy creation, & Trouble Shooting printers/scanners.



Rebellis Development Group, LLC (RDG)

• Data Center Technician I at the Bureau of Indian Affairs

  • Jul 2019 - Aug 2019

  • Implemented federally applicable mandates and regulations of data center operations. • Monitor data center facilities i.e., UPS, generators, chillers, CRAC units and environmental. • Using both custom and industry standard software (Scom, Solarwinds, VmWare, comValut, & Zabbix) to monitor local and wide area networks, virtual and physical servers, storage and tape backups. • Follow procedures for ticket creation and notification of service outages. • Performs after hours Help Desk functions to provide a 24X7X365 help-desk capability. • Assists in data center customer relationship management for OIMT with both internal and external customers. Show less



Chenega Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• System Administrator I at Bureau of Indian Affairs

  • Dec 2015 - Jul 2019

  • Implemented federally applicable mandates and regulations of data center operations. • Monitor data center facilities i.e., UPS, generators, chillers, CRAC units and environmental. • Employ both custom and industry standard software (Scom, Solarwinds, VmWare, comValut, & Zabbix) to monitor local and wide area networks, virtual and physical servers, storage and tape backups. • Follow procedures for ticket creation and notification of service outages. • Performed after hours Help Desk functions to provide a 24X7X365 help-desk capability. • Assisted in data center customer relationship management for OIMT with both internal and external customers. Show less



Securitas

• Security and Investigations
• 200 - 300 Employee

• Command Center Officer at Intel

  • Nov 2005 - Dec 2015

  • CCTV monitoring of both the internal and external facility • Using Edward System Technology/Simplex to monitor fire (sprinkler systems and eyewash stations), gas (Cimplicity), liquid systems, and ISOS/SMS (both, internal and external doors). • Monitor internet and news outlets for potential threats that may affect facility, security, emergency response teams, and scan radio traffic. • Accountable for monitor outside contractor during testing process to determine if emergency system alarms are active. • Trained new officers hired to work in the Command Center. Trained officers for yearly re-certification. • Drill and prepare to take certification. • Provide computer training to officers: familiarize with Windows OS, and Microsoft Office, and assist with written reports. • Take calls from internal and external customers regarding general facility procedures. • Announcements regarding testing and emergency situations, over P.A. system. • Accountable for following Post Order Instructions (POI) and Emergency Post Order Instructions (EOI), as well as developing and implementing Show less

• Patrol Officer at UNM Hospital

  • Nov 2004 - Jan 2005

  • Patrolled Lomas and West Garages, Lands West and Canopy lots. • Radioed in any suspicious behavior or individuals. • Watched for BOLOs (Be On Look Out for person). • Patrolled Lomas and West Garages, Lands West and Canopy lots. • Radioed in any suspicious behavior or individuals. • Watched for BOLOs (Be On Look Out for person).


Blockbuster
• United States
• Retail
• 700 & Above Employee
• Sales Person

  • Jan 2004 - Nov 2004