Valérie Terranova
On-Street Department Manager at parking.brussels- Claim this Profile
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English Full professional proficiency
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French Native or bilingual proficiency
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Dutch Limited working proficiency
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Spanish Full professional proficiency
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Italian Full professional proficiency
Topline Score
Bio
Michelle A.
Valérie is an high performing, team focused colleague. She is dedicated, hard working, and creative. A goal driven, effective leader that supports the organization's objectives and supports her team to achieve them. She is an excellent communicator with a diverse skill set and passion for growth and development. Well organized and detail oriented, Valerie is a strong leader and collaborative peer that will add tremendous value to any organization.
Wolfgang Gran
I worked with Valerie for more than 10 years. Over this long period of time, I have seen Valerie develop into an outstanding leader. Due to her extremely versatile language skills, she was able to professionally lead an international team of employees with very different cultural backgrounds. Excellent analytical thinking, absolute loyalty towards the company and its employees, as well as a high degree of empathy are not contradictory for Valerie. She brings with her all the skills that a company, whether in trade or industry, could wish for in a manager. For me it is an enrichment that we have walked a part of our professional path together.
Michelle A.
Valérie is an high performing, team focused colleague. She is dedicated, hard working, and creative. A goal driven, effective leader that supports the organization's objectives and supports her team to achieve them. She is an excellent communicator with a diverse skill set and passion for growth and development. Well organized and detail oriented, Valerie is a strong leader and collaborative peer that will add tremendous value to any organization.
Wolfgang Gran
I worked with Valerie for more than 10 years. Over this long period of time, I have seen Valerie develop into an outstanding leader. Due to her extremely versatile language skills, she was able to professionally lead an international team of employees with very different cultural backgrounds. Excellent analytical thinking, absolute loyalty towards the company and its employees, as well as a high degree of empathy are not contradictory for Valerie. She brings with her all the skills that a company, whether in trade or industry, could wish for in a manager. For me it is an enrichment that we have walked a part of our professional path together.
Michelle A.
Valérie is an high performing, team focused colleague. She is dedicated, hard working, and creative. A goal driven, effective leader that supports the organization's objectives and supports her team to achieve them. She is an excellent communicator with a diverse skill set and passion for growth and development. Well organized and detail oriented, Valerie is a strong leader and collaborative peer that will add tremendous value to any organization.
Wolfgang Gran
I worked with Valerie for more than 10 years. Over this long period of time, I have seen Valerie develop into an outstanding leader. Due to her extremely versatile language skills, she was able to professionally lead an international team of employees with very different cultural backgrounds. Excellent analytical thinking, absolute loyalty towards the company and its employees, as well as a high degree of empathy are not contradictory for Valerie. She brings with her all the skills that a company, whether in trade or industry, could wish for in a manager. For me it is an enrichment that we have walked a part of our professional path together.
Michelle A.
Valérie is an high performing, team focused colleague. She is dedicated, hard working, and creative. A goal driven, effective leader that supports the organization's objectives and supports her team to achieve them. She is an excellent communicator with a diverse skill set and passion for growth and development. Well organized and detail oriented, Valerie is a strong leader and collaborative peer that will add tremendous value to any organization.
Wolfgang Gran
I worked with Valerie for more than 10 years. Over this long period of time, I have seen Valerie develop into an outstanding leader. Due to her extremely versatile language skills, she was able to professionally lead an international team of employees with very different cultural backgrounds. Excellent analytical thinking, absolute loyalty towards the company and its employees, as well as a high degree of empathy are not contradictory for Valerie. She brings with her all the skills that a company, whether in trade or industry, could wish for in a manager. For me it is an enrichment that we have walked a part of our professional path together.
Experience
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parking.brussels
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Belgium
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Government Administration
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1 - 100 Employee
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On-Street Department Manager
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Nov 2022 - Present
Today, the people of Brussels are moving differently. parking.brussels is at the service of the municipalities to support them in their parking policy and to guide those who travel in Brussels in their mobility choices. Today, the people of Brussels are moving differently. parking.brussels is at the service of the municipalities to support them in their parking policy and to guide those who travel in Brussels in their mobility choices.
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International School of Brussels
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Belgium
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Education Management
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100 - 200 Employee
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Mobility Manager
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Mar 2020 - Jun 2022
Led and steered daily operations of the mobility department (2 employees, 28 bus drivers, 80 students), Coordinated and planned school bus transportation of over 800 students, Promoted green and sustainable mobility, Fleet manager: cars and bikes. Led and steered daily operations of the mobility department (2 employees, 28 bus drivers, 80 students), Coordinated and planned school bus transportation of over 800 students, Promoted green and sustainable mobility, Fleet manager: cars and bikes.
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Satellite Industries
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United States
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Recreational Facilities
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100 - 200 Employee
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Vice Managing Director EMEA
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2017 - 2019
Promoted to the role while still in charge of the customer service and inside sales teams, and the chemical product line,Supported the Managing Director EMEA in crafting regional strategies and business planning,Translated strategy into execution plan and implemented them,Served as key account owner of EMEA resellers; in charge of relationship building, reseller training, contract negotiation,Led market expansion projects to develop presence and increase sales in South Africa.
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Inside Sales Manager & Product Manager EMEA
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2011 - 2019
Led remotely the Inside Sales department (chemical products)Trained continuously on products, sales techniques, consultative selling and objection handlingSet and exceeded sales and margin goalsManaged inventory and new product introduction to optimize salesPrepared pricing strategies to enhance sales and increase profitability
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Customer Service Manager EMEA
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2009 - 2019
Recruited, led, coached, and managed remotely cross-functional team of 11 people in 5 different countries (BE-DE-UK-IT-PL), Coached staff on handling complicated issues and difficult customers,Improved operational processes (Orders, Offers, Billing, Collection, Transportation, Customs Import/Export, After-sales) and overall productivity,Facilitated strong results by boosting internal control systems and procedures Show less
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Marketing Manager
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2010 - 2016
Built, implemented and enhanced marketing initiatives to maximize outreach and salesPrepared annual action plan: Campaigns, planning, budget, deadlines, resourcesEnsured accurate and timely execution of marketing ideas and strategies within the budget
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Customer Service Representative
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2004 - 2009
Supported remotely the sales team EMEAAddressed customer needs from quote to collection of payment and after-salesRespected sales imperatives and logistical, production and inventory constraints
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Education
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2011 - 2011
Solvay Brussels School
Executive Education, Business Administration and Management, General -
2003 - 2004
Université catholique de Louvain
Master, Multilingual communication -
1998 - 2002
HEC Liège
Master degree in commercial sciences, Management general and international
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