Experience

Meridian Solutions Pvt. Ltd.

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Cloud Engineer

  • Dec 2022 - Present

  Gurugram, Haryana, India Skills: Microsoft Azure · Microsoft Power Apps · Office 365 · Microsoft Exchange · Microsoft Outlook · Microsoft OneDrive · SharePoint · Microsoft Teams · Microsoft PowerPoint · Microsoft Office · Microsoft Excel · Microsoft Word. Understanding the fundamental building block of Cloud Computing. - Microsoft 365 – Cloud based platform & includes various software as a service such as the full suite of Office applications (Word,PowerPoint,Excel,Acess, Outlook,Sharepoint). -… Show more Skills: Microsoft Azure · Microsoft Power Apps · Office 365 · Microsoft Exchange · Microsoft Outlook · Microsoft OneDrive · SharePoint · Microsoft Teams · Microsoft PowerPoint · Microsoft Office · Microsoft Excel · Microsoft Word. Understanding the fundamental building block of Cloud Computing. - Microsoft 365 – Cloud based platform & includes various software as a service such as the full suite of Office applications (Word,PowerPoint,Excel,Acess, Outlook,Sharepoint). - Working with Cloud migration project. Show less



GR Infraprojects Limited

• Construction
• 300 - 400 Employee

• Senior EUS Infrastructure Engineer

  • Jun 2022 - Nov 2022

  Gurugram, Haryana, India Worked on Incidents through GR Infraprojects Limited at Sr Executive IT as forward the tickets and Assign issues to concerned teams as well. • Manage related day-to-day operations, IT team performance, and user satisfaction. • Coordinate with vendors for technical issues and their resolution. • Provide L1, L2 support, coordinate with user and engineers. • Providing daily basic mail Activity Support /file Access Support/New Employee onboarding System setup configuration/backup •… Show more Worked on Incidents through GR Infraprojects Limited at Sr Executive IT as forward the tickets and Assign issues to concerned teams as well. • Manage related day-to-day operations, IT team performance, and user satisfaction. • Coordinate with vendors for technical issues and their resolution. • Provide L1, L2 support, coordinate with user and engineers. • Providing daily basic mail Activity Support /file Access Support/New Employee onboarding System setup configuration/backup • Responsible for all Support Activity like System inventory, new onboarding Employee Setup, backup, and restore data/Window Installation/Software installation. • Azure AD-related support. Azure AD join Bit locker, Email migration with Ice warp to office 365 support. Policy pushes as per Office 365 license. • Implementing MS 365 OWA / Outlook backup and restore of mail message, recover corrupted mail troubleshooting, MS Teams Support, and other MS applications. • Creation/deletion/management of objects, i.e. local user account, groups, workstations, servers, printers, etc. in their OU hierarchy • Deploying OS through WDS and update windows update with WSUS. • Managing group policy at the root of domain Controllers OU & Implementing new group policies • Health Checking and Patch Activity for Servers • Creating Reservations for all DHCP client machines, Mac binding. • Involve in troubleshooting the issues related to Servers, Local Services, and Configuration for Microsoft Windows Systems. • Maintain adequate knowledge of operating systems and application software used to provide a high level of support • Manage CCTV, Epbx, NAS and IT related Activities in this organization. • 1+ years’ experience in supporting, Auto CAD 2018, 2020, 2021. • Experience in install Linux OS, MAC OS, and mange users. • Handled VC device Logitech Group Video Conferencing system (used for multiple location Video calling) • Maintain best practices on managing systems and services across all environments. Show less



Apco Infratech Pvt. Ltd

• India
• Construction
• 700 & Above Employee

• Network Engineer

  • Feb 2021 - May 2022

  Lucknow, Uttar Pradesh, India Worked on Incidents through APCO Infra support (IT helpdesk) tickets and Assign issues to concern teams as well. • Manage IT related day to day operations, IT team performance, and user satisfaction. • Coordinate with vendors for technical issues and their resolution. • Provide L1, L2 support, coordinate with user and engineers. • Providing daily basic mail Activity Support /file Access Support/New Employee onboarding System setup configuration/backup • Responsible for all… Show more Worked on Incidents through APCO Infra support (IT helpdesk) tickets and Assign issues to concern teams as well. • Manage IT related day to day operations, IT team performance, and user satisfaction. • Coordinate with vendors for technical issues and their resolution. • Provide L1, L2 support, coordinate with user and engineers. • Providing daily basic mail Activity Support /file Access Support/New Employee onboarding System setup configuration/backup • Responsible for all Support Activity like System inventory, new onboarding Employee Setup, backup and restore data/Window Installation/Software installation. • Azure AD related support. Azure AD join, Bit locker, Email migration with icewarp to office 365 support. Policy pushes as per Office 365 licence. • Implementing MS 365 OWA / Outlook backup and restore of mail message, recover corrupted mail troubleshooting, MS Teams Support, and other MS applications. • Creation/deletion/management of objects, i.e. local user account, groups, workstations, servers, printers, etc. in their OU hierarchy • Deploying OS through WDS and update windows update with WSUS. • Managing group policy at the root of domain Controllers OU & Implementing new group policies • Health Checking and Patch Activity for Servers • Creating Reservations for all DHCP client machines, Mac binding. • Involve in troubleshooting the issues related to Servers, Local Services, and Configuration for Microsoft Windows Systems. • Maintain adequate knowledge of operating systems and application software used to provide a high level of support • Manage CCTV, Epbx, NAS and IT related Activities in this organization. • 1+ years’ experience in supporting, Auto CAD 2018, 2020, 2021. • Experience in install Linux OS, MAC OS, and mange users. • Handled VC device Logitech Group Video Conferencing system (used for multiple location Video calling) • Maintain best practices on managing systems and services across all environments. Show less



Wipro Limited

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Desktop Support L2

  • Sep 2020 - Feb 2021

  Gurugram, Haryana, India Worked on Incidents through Airtel UNOC Manesar support (IT helpdesk) tickets and Assign issues to concern teams as well. • Manage IT related day to day operations, IT team performance, and user satisfaction. • Coordinate with vendors for technical issues and their resolution. • Provide L1, L2 support, coordinate with user and engineers. • Providing daily basic mail Activity Support /file Access Support/New Employee onboarding System setup configuration/backup • Responsible for… Show more Worked on Incidents through Airtel UNOC Manesar support (IT helpdesk) tickets and Assign issues to concern teams as well. • Manage IT related day to day operations, IT team performance, and user satisfaction. • Coordinate with vendors for technical issues and their resolution. • Provide L1, L2 support, coordinate with user and engineers. • Providing daily basic mail Activity Support /file Access Support/New Employee onboarding System setup configuration/backup • Responsible for all Support Activity like System inventory, new onboarding Employee Setup, backup and restore data/Window Installation/Software installation. • Azure AD related support. Azure AD join, Bit locker, Email migration with icewarp to office 365 support. Policy pushes as per Office 365 licence. • Implementing MS 365 OWA / Outlook backup and restore of mail message, recover corrupted mail troubleshooting, MS Teams Support, and other MS applications. • Creation/deletion/management of objects, i.e. local user account, groups, workstations, servers, printers, etc. in their OU hierarchy • Deploying OS through WDS and update windows update with WSUS. • Managing group policy at the root of domain Controllers OU & Implementing new group policies • Health Checking and Patch Activity for Servers • Creating Reservations for all DHCP client machines, Mac binding. • Involve in troubleshooting the issues related to Servers, Local Services, and Configuration for Microsoft Windows Systems. • Maintain adequate knowledge of operating systems and application software used to provide a high level of support • Manage CCTV, Epbx, NAS and IT related Activities in this organization. • 1+ years’ experience in supporting, Auto CAD 2018, 2020, 2021. • Experience in install Linux OS, MAC OS, and mange users. • Handled VC device Logitech Group Video Conferencing system (used for multiple location Video calling) • Maintain best practices on managing systems and services across all environments. Show less



Kautilya Industries Pvt. Ltd.

• Retail Apparel and Fashion
• 1 - 100 Employee

• Desktop Support Engineer

  • Nov 2018 - Aug 2020

  Gurgaon, India Worked on Incidents through Kautilya Industries support (IT helpdesk) tickets and Assign issues to concern teams as well. • Manage IT related day to day operations, IT team performance, and user satisfaction. • Coordinate with vendors for technical issues and their resolution. • Provide L1, L2 support, coordinate with user and engineers. • Providing daily basic mail Activity Support /file Access Support/New Employee onboarding System setup configuration/backup • Responsible for… Show more Worked on Incidents through Kautilya Industries support (IT helpdesk) tickets and Assign issues to concern teams as well. • Manage IT related day to day operations, IT team performance, and user satisfaction. • Coordinate with vendors for technical issues and their resolution. • Provide L1, L2 support, coordinate with user and engineers. • Providing daily basic mail Activity Support /file Access Support/New Employee onboarding System setup configuration/backup • Responsible for all Support Activity like System inventory, new onboarding Employee Setup, backup and restore data/Window Installation/Software installation. • Azure AD related support. Azure AD join, Bit locker, Email migration with icewarp to office 365 support. Policy pushes as per Office 365 licence. • Implementing MS 365 OWA / Outlook backup and restore of mail message, recover corrupted mail troubleshooting, MS Teams Support, and other MS applications. • Creation/deletion/management of objects, i.e. local user account, groups, workstations, servers, printers, etc. in their OU hierarchy • Deploying OS through WDS and update windows update with WSUS. • Managing group policy at the root of domain Controllers OU & Implementing new group policies • Health Checking and Patch Activity for Servers • Creating Reservations for all DHCP client machines, Mac binding. • Involve in troubleshooting the issues related to Servers, Local Services, and Configuration for Microsoft Windows Systems. • Maintain adequate knowledge of operating systems and application software used to provide a high level of support • Manage CCTV, Epbx, NAS and IT related Activities in this organization. • 1+ years’ experience in supporting, Auto CAD 2018, 2020, 2021. • Experience in install Linux OS, MAC OS, and mange users. • Handled VC device Logitech Group Video Conferencing system (used for multiple location Video calling) • Maintain best practices on managing systems and services across all environments. Show less