Technical Project Manager

• Apr 2022 - Present

Associate Project Manager

• Sep 2021 - Mar 2022

Senior Software Test Engineer (working in the role of Project Manager)

• Mar 2017 - Aug 2021

- End-to-end Project management using Agile and waterfall methodologies from conceptualization till project delivery and closure, including large scale initiatives and multi-year projects- Agile Scrum Master - conducting Agile ceremonies, developing and managing artefacts - user stories, the definition of ready and definition of done, acceptance criteria using Gherkin and closely coordinate with Product Owner to groom the backlog and deliver potentially shippable product- Proactive stakeholder engagement across multiple fora and geographies and ensure sustainable collaboration- Scope management – develop project charter, perform requirement gathering and analysis, manage documents and artefacts (RTM, BRD, FRD)- Coach and guide team to higher levels of productivity using Project Management principles and agile practices- Analyze and identify process improvement opportunities through Business Process Re-engineering (BPR) and suggest “To-Be” processes- Define, plan and monitor project KPIs with respect to scope, schedule, budget, resource and quality parameters throughout the project lifecycle (using MS Projects)- Prepare and manage risk register, perform qualitative risk analysis and prepare risk mitigation strategies and apply whenever appropriate- Prepare documents & analytical reports for monitoring status progress and business insights- Vendor management – prepare SOW, conduct bid conferences, evaluate proposals, issue work order and review work performance according to project requirements- Facilitate User Acceptance testing and perform/ manage functional and non-functional testing to ensure quality as per requirements and defect management. - Lead project delivery by coordinating between different business units and verticals to ensure smooth collaboration and effective partnerships, and ensure release management- Adept at Team and Resource management, remove impediments, handle escalations, facilitate continual project progress and team achievement Show less

Software Test Engineer

• Nov 2013 - Feb 2017

Senior Software Configuration Specialist

• Sep 2009 - Sep 2011

- QA of health benefits administration platform for international clientele (BestBuy, Atena) - Prepare and manage test plans and participate in requirement handoffs - GUI, Functional and Database Testing using tools like IBM CICS, TBA platform - QA of health benefits administration platform for international clientele (BestBuy, Atena) - Prepare and manage test plans and participate in requirement handoffs - GUI, Functional and Database Testing using tools like IBM CICS, TBA platform