Vaishali James

Mentor at Hopeworks Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Languages
  • Hindi -
  • Tamil -
  • Gujarati -

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Madhavan Srinivasan

Vaishali is a highly energetic and motivated marketing professional and shows abundance of commitment and passion. She has been a constant source of ideas for Branding and Marcomm for Servion since the time she came on board. In my direct interactions as CMO for Servion, she has played a key role in the re-positioning of Servion from technology solutions to a customer centric solutions company. From CT India events to Custommerce, she has led the creation of exclusive branding events for Servion. She is highly creative and exceptionally articulate person and has a terrific emotional quotient with the teams she works with.

LinkedIn User

Vaishali is very creative in coming up with solutions for brand promotion, event management and marketing related activities. Conceptualized and sustained an event called "Custommerce" meaning customer and commerce, which is focussed on socializing new solutions in the space of Customer Interaction management and IT. Was associated with Servion since inception and had been part and parcel of its evolution of product development in CTI and CIM space. Has the ability to manage the entire gamut of external and internal communication and marketing.

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Credentials

  • Marketing in a Digital World
    Coursera
    Oct, 2015
    - Oct, 2024
  • Creativity, Innovation, and Change | 创意,创新, 与 变革
    Coursera
    Sep, 2014
    - Oct, 2024

Experience

    • India
    • Non-profit Organizations
    • 1 - 100 Employee
    • Mentor
      • Oct 2021 - Present
    • India
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Member
      • Jul 2018 - Present
    • India
    • Financial Services
    • 1 - 100 Employee
    • Chief Marketing Officer
      • Jan 2016 - Mar 2020

      OpenTap was seeded with an audacious dream of bringing over 200 Million aspirational Indians into mainstream and giving impetus to the inclusivity dream. Be it inclusivity in education, access to technology / medical help, changed lifestyles or then simply, inclusivity in everyday scenarios. It is a growth stage fin-tech company working towards financial empowerment of these people. We believe that we can eventually bridge gaps in the current banking system and ween people away from expensive credit options. Consequently, we have become an alternate source of finance with fairly competitive interest rates. Through this role, the key goal among other things is to build and tell the story of organization through various channels; manage the reputation and stay relevant among all stakeholders. Show less

    • Vice President, Marketing (Last held position)
      • May 1996 - Apr 2015

      Servion Global Solutions specializes in Customer Interaction Management (CIM) solutions that help companies provide superior customer experience. With over 600 customers and 1000 installations in more than 60 countries, Servion’s products and solutions handle in excess of 7 billion voice / fax / ACD / Web / e-mail interactions per year. Servion Global Solutions specializes in Customer Interaction Management (CIM) solutions that help companies provide superior customer experience. With over 600 customers and 1000 installations in more than 60 countries, Servion’s products and solutions handle in excess of 7 billion voice / fax / ACD / Web / e-mail interactions per year.

Education

  • The Open University
    Masters in Business Administration, Marketing, Innovation, Human Resources
    2001 - 2004
  • Stella Maris College
    BSC, Botany
    1993 - 1996

Community

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