Vairavel Pachiappan
Senior Customer Service Executive at Sun Direct tv pvt ltd- Claim this Profile
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Tamil -
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English -
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Bio
Experience
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Sun Direct tv pvt ltd
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Entertainment Providers
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300 - 400 Employee
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Senior Customer Service Executive
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Apr 2019 - Present
Customer service professional with 15+ years of experience in various brand of Electronics and communication product Resulting in Customer bonding towards the brand and Business enhancement to both of Brand & Service Partners.
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Customer Service Executive
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Mar 2014 - Mar 2019
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Reliance Communications
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India
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Telecommunications
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700 & Above Employee
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After Sales Executive
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Oct 2012 - Mar 2014
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Onida
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India
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Computers and Electronics Manufacturing
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500 - 600 Employee
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Mobile Circle Head
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Dec 2011 - Sep 2012
Controlling and Managing the Customer Relationship Centre process all over Tamil Nadu for Mobile Products. Controlling and Managing the Customer Relationship Centre process all over Tamil Nadu for Mobile Products.
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Field Engineer Officer
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Sep 2006 - Dec 2011
All kind of wireless modem (CDMA & GSM) installation and troubleshooting in Windows98, XP, Vista, Windows 7 and MAC OS upto version 10.5. Up to L2 level Servicing of WLL (Wireless Local Loop) phone on Customer site Visit. All kind of wireless modem (CDMA & GSM) installation and troubleshooting in Windows98, XP, Vista, Windows 7 and MAC OS upto version 10.5. Up to L2 level Servicing of WLL (Wireless Local Loop) phone on Customer site Visit.
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Education
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2008 - 2011
Government college of engineering, Salem.
B.E, Electronics and Communication Engineering. -
2002 - 2005
Thiyagarajar Polytechnic College, Salem
Diploma of Education, Electrical and Electronics Engineering
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