Vaida Kubiliute

Recepcionista at Best Hotels Spain
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Contact Information
us****@****om
(386) 825-5501
Location
Barcelona, Catalonia, Spain, ES
Languages
  • Lituano Native or bilingual proficiency
  • Ruso Native or bilingual proficiency
  • Inglés Native or bilingual proficiency
  • Español Full professional proficiency
  • Francés Full professional proficiency
  • Italiano Limited working proficiency

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Bio

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Credentials

  • Amadeus
    Impulsate.es
    Apr, 2020
    - Nov, 2024
  • Certificado de Crisis Management and Human Behaviour
    Carnival Cruise Line
  • Certificado de Crowd Management
    Carnival Cruise Line
  • Certificado de Hospitalidad
    Carnival Cruise Line

Experience

  • Best Hotels
    • Spain
    • Travel Arrangements
    • 100 - 200 Employee
    • Recepcionista
      • Feb 2011 - Present

      Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Show less

  • Hostal Felipe II
    • Spain
    • Hospitality
    • 1 - 100 Employee
    • Recepcionista
      • Apr 2010 - Dec 2010

      First point for the company : duties include offering administrative support across the organization. Welcome guests and greet people who visit the business. Coordinate front-desk activities, including distributing correspondence and redirecting phone calls. First point for the company : duties include offering administrative support across the organization. Welcome guests and greet people who visit the business. Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

  • BWH Hotels GB
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Reservas
      • Nov 2008 - Nov 2009

      Liaising with central reservations to communicate new rate plans and promotions Liaising with travel agents, the revenue manager and the rooms division manager Assisting the sales team in setting their rates Maintaining the in-house reservations systems Liaising with central reservations to communicate new rate plans and promotions Liaising with travel agents, the revenue manager and the rooms division manager Assisting the sales team in setting their rates Maintaining the in-house reservations systems

  • Carnival Cruise Line
    • Travel Arrangements
    • 700 & Above Employee
    • Cruise Hostess & Assistant Maitre D
      • Apr 2003 - Apr 2008

      Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name Use visual cues to seat Guests in either the bar or dining area depending on their preference Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff Answer incoming calls to the restaurant and provide appropriate service Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate Tend to special Guest needs and requests Observant to Guests' needs throughout dining experience to ensure they receive high quality service . Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders Contribute to team effort by accomplishing related results as needed Show less

Education

  • Universidad Mykolas Romeris
    Licenciatura, Administración Publica
    1998 - 2003

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