Experience

Haptik

• United States
• Software Development
• 300 - 400 Employee

• SE Implementation L2

  • Dec 2021 - Present

  What I did for client - Assisted 20+ enterprise-level businesses in enhancing customer experience and accessibility through chatbot integration. - Implemented chatbot solutions on web, Android, iOS, and other platforms. - Successfully managed projects in fast-paced settings, delivering results for the company. What I did for company - Automated date-to-date tasks, reducing engineering dependencies and improving efficiency - Created a portal for WhatsApp integration, bot integration, and reporting - Conducted training sessions to upskill engineers and mentored SE1 engineers for professional development - Implemented code standardization practices to minimize human errors and enhance code quality Show less



Artdex and Cognoscis Technologies LLP

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Software Developer

  • Nov 2020 - Dec 2021

  - Implemented double-entry accounting logic for accurate tracking and auditing of system transactions - Significantly reduced API load time from 20s to 2s for improved system performance - Developed scripts for generating GST reports and other financial documents, automating the process and ensuring compliance with tax regulations. - Responsible for maintaining strong business relationships with established accounts and ensuring client deliverables were obtained and implemented according to contract Show less



Sankey Solutions

• India
• IT Services and IT Consulting
• 200 - 300 Employee

• Solution Analyst

  • Sep 2018 - Nov 2020