Experience

Azerconnect LLC

• Azerbaijan
• Telecommunications
• 700 & Above Employee

• Head of Training and Customer Knowledge Base Management Unit/ Internal Trainer

  • Oct 2022 - 1 year 3 months

  Baku, Contiguous Azerbaijan, Azerbaijan

• Head Of Training And Development Unit

  • Aug 2022 - Oct 2022

• Head of Training and Coaching Subunit/ Internal trainer

  • Dec 2019 - Aug 2022

  Baku • Planning and management of training plan; • To analyze training needs and monitor the quality of training, control and evaluate the effectiveness of training programs; • Responsible for the results of the work of the teams it manages; • To establish training programs, be responsible for the use of modern training methods; • Responsible for the development of individual and training programs; • To participate in regular meetings with management; • Responsible for motivation… Show more • Planning and management of training plan; • To analyze training needs and monitor the quality of training, control and evaluate the effectiveness of training programs; • Responsible for the results of the work of the teams it manages; • To establish training programs, be responsible for the use of modern training methods; • Responsible for the development of individual and training programs; • To participate in regular meetings with management; • Responsible for motivation and mentoring of the teams he manages, identify the relevant training needs, inform the relevant groups, and ensure implementation; • Keeping track of the number of personnel managed by the groups and taking regular measures to prevent work stops; • To prepare, share, and display the required reports as part of their work commitments.



Your Academy

• Founder

  • Nov 2022 - 1 year 2 months

  Baku, Azerbaijan I am proud to announce that the "Your Academy" training and development platform is now available. In this training center, we will support your professional and personal development with our trainings, mentoring programs and coaching sessions. We are at your service with the following trainings: Corporate training • Leadership and management; • Team building; • Effective communication; • Effective time management; • Stress tolerance and stress management; •… Show more I am proud to announce that the "Your Academy" training and development platform is now available. In this training center, we will support your professional and personal development with our trainings, mentoring programs and coaching sessions. We are at your service with the following trainings: Corporate training • Leadership and management; • Team building; • Effective communication; • Effective time management; • Stress tolerance and stress management; • Business correspondence rules; • Organizational behavior and leadership; • The role of motivation in staff management. • Training for trainers; • Effective presentation skills; • Body language analysis for trainers; • MS PowerPoint. Sales and customer satisfaction trainings • Body language in sales; • Customer satisfaction sales techniques; • Body language during sales; • Dealing with objections; • Communication on the phone; • Customer profiles in communication. Career planning trainings • How is successful career planning done? • Successful CV preparation; • Successful interviewing skills; • Preparation of motivation letter. Show less



YouTube

• United States
• Technology, Information and Internet
• 700 & Above Employee

• CEO and founder "Your Academy TV"

  • Apr 2017 - 6 years 9 months

  WE TRY TO HELP YOUR PERSONAL DEVELOPMENT. My YouTube channel contains videos about personal development, career planning, as well as interesting surveys about studying abroad, historical places in Europe, lifestyle and conditions for studying abroad in general, the higher education system in Europe, Turkey, Australia and the United States, universities. We also have 4-5 videos that tell you the secrets of success in the recruitment process. Don't forget to subscribe to our… Show more WE TRY TO HELP YOUR PERSONAL DEVELOPMENT. My YouTube channel contains videos about personal development, career planning, as well as interesting surveys about studying abroad, historical places in Europe, lifestyle and conditions for studying abroad in general, the higher education system in Europe, Turkey, Australia and the United States, universities. We also have 4-5 videos that tell you the secrets of success in the recruitment process. Don't forget to subscribe to our channel- https://www.youtube.com/@youracademyaz CONTINUE TO FOLLOW US. Show less



Safavy

• Azerbaijan
• E-Learning Providers
• 1 - 100 Employee

• Human (soft) skills trainer

  • Sep 2021 - Dec 2021



Ministry of Taxes, the Republic of Azerbaijan

• Government Administration
• 100 - 200 Employee

• Senior Human Resources Specialist

  • Mar 2019 - Dec 2019



https://vahidmasimov.blogspot.com/

• Blogger

  • Aug 2011 - Sep 2019

  Azerbaijan The articles was written by me more than 8 years, on personal development- team building,study abroad, human rights and domestic violence, European Education System, European Transport System, tourism, election systems of the world and etc. You can visit to my blog- https://vahidmasimov.blogspot.com/



Baku Electronics

• Azerbaijan
• Retail
• 300 - 400 Employee

• Head Specialist at Training and Development Division

  • Mar 2018 - Mar 2019

  Baku - To conduct training to personnel of Baku Electronics; - To develop instructional material for sales trainees; - To develop communication skills in sales and marketing people; - To assist and coordinate with HR and sales departments; - To plan, schedule and conduct training for sales personnel; - To teach and instruct sales increasing methods and customer behavior to sales personnel; - To provide training in customer relationships; - To ensure compliance of corporate… Show more - To conduct training to personnel of Baku Electronics; - To develop instructional material for sales trainees; - To develop communication skills in sales and marketing people; - To assist and coordinate with HR and sales departments; - To plan, schedule and conduct training for sales personnel; - To teach and instruct sales increasing methods and customer behavior to sales personnel; - To provide training in customer relationships; - To ensure compliance of corporate policies, standards and procedures; - Identifying and assessing future and current training needs; - Drawing an overall or individualized training and development plan; - Deploying a wide variety of training methods; - To identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers; - To draw an overall or individualized training and development plan that addresses needs and expectations; - To deploy a wide variety of training methods; - To conduct effective induction and orientation sessions; - To monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them; - To manage training budget; - To provide opportunities for ongoing development; - To resolve any specific problems and tailor training programs as necessary; - To maintain a keen understanding of training trends, developments and best practices. Show less



Azerbaijan Tourism and Management University

• Azerbaijan
• Higher Education
• 1 - 100 Employee

• Lecturer

  • Sep 2018 - Jan 2019

  Baku



Baku City Circuit Operations Company

• Azerbaijan
• Spectator Sports
• 100 - 200 Employee

• Trainer

  • Dec 2018 - Dec 2018

  Baku



Veyseloglu Group of Companies

• Azerbaijan
• Retail
• 700 & Above Employee

• Business Trainer

  • Jul 2017 - Feb 2018

  Baku - Provide training to sales personnel of Veyseloglu Holding, OBA-Araz Retail Chain and Xoncha; - Develop instructional material for sales trainees; - Develop communication skills in sales and marketing people; - Assist and coordinate with HR and sales departments; - Plan schedule and provide training for sales personnel; - Teach and instruct sales increasing methods and customer behavior to sales personnel; - Provide training in customer relationships; - Teach and instruct… Show more - Provide training to sales personnel of Veyseloglu Holding, OBA-Araz Retail Chain and Xoncha; - Develop instructional material for sales trainees; - Develop communication skills in sales and marketing people; - Assist and coordinate with HR and sales departments; - Plan schedule and provide training for sales personnel; - Teach and instruct sales increasing methods and customer behavior to sales personnel; - Provide training in customer relationships; - Teach and instruct sales increasing methods and customer behavior to sales personnel; - Provide training in customer relationships; - Ensure compliance of corporate policies, standards and procedures. Show less



Grupo SOCEM

• Portugal
• Plastics Manufacturing
• 1 - 100 Employee

• Sales Contact Person for Turkish Mold Industry

  • Sep 2016 - Mar 2017

  Rua do Brejo 6 - 2445-719 - Martingança - PORTUGAL - To make market prospection; - Identify potential customers; - To determine the main characteristics of business with potential clients; - Create filters to market segment; - Customer database creation; - Coordinate company contacts with potential customers.



Bank VTB (Azerbaijan)

• Azerbaijan
• Banking
• 100 - 200 Employee

• Sales and Service Representative Specialist to Customers

  • Oct 2014 - Aug 2015

  - Effectively manage incoming calls; - Generate sales leads; - Identify and assess customers’ needs to achieve satisfaction; - Build sustainable relationships of trust through open and interactive communication; - Provide accurate, valid and complete information by using the right methods/tools; - Meet personal/team sales targets and call handling quotas; - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure… Show more - Effectively manage incoming calls; - Generate sales leads; - Identify and assess customers’ needs to achieve satisfaction; - Build sustainable relationships of trust through open and interactive communication; - Provide accurate, valid and complete information by using the right methods/tools; - Meet personal/team sales targets and call handling quotas; - Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution; - Keep records of customer interactions, process customer accounts and file documents; - Follow communication procedures, guidelines and policies; - Take the extra mile to engage customers. Show less