Experience

Metro Pcs Authorized Dealer

• United States
• Telecommunications
• 200 - 300 Employee

• Store Lead

  • Aug 2016 - Present

  * Managing a staff of five, lead the team in providing an exceptional store experience to improve customer loyalty and strengthen the T-Mobile brand. * Drive the sale of devices, phone accessories, and data plans. * Recruit, develop, and manage a high-performing team. Motivate the sales team to exceed key performance objectives, providing feedback and coaching to improve both the store and individual performance. Observe customer sales interactions with staff to provide positive and constructive feedback. * Offer consultative sales and service on the sales floor during retail hours. * Maintain knowledge of up-and-coming technologies and trends. * Deliver operational and merchandising excellence. * Exercise inventory control over all store products and transactions. * Manage store workflow and schedules. * Provide ongoing sales, product and compliance training. * Enforce company policies and procedures, operating hours, and discipline. Show less



P.K. Delivery

• United States

• Dispatcher

  • Jul 2015 - Aug 2016

  Interacted with truck brokers to determine the best rates for routes nationwide. Communicated with drivers to confirm schedules to ensure adequate rest. Optimized return loads for weight and turnaround efficiency. Filed paperwork to reference past transactions. Interacted with truck brokers to determine the best rates for routes nationwide. Communicated with drivers to confirm schedules to ensure adequate rest. Optimized return loads for weight and turnaround efficiency. Filed paperwork to reference past transactions.



NETXUSA - An Ingram Micro Company

• United States
• Telecommunications
• 1 - 100 Employee

• Shipper / Picker

  • May 2014 - Jun 2015

  Responsible for picking and preparing for shipment VoIP telecommunications equipment in s fast-paced warehouse environment with an emphasis on speed, efficiency, quality, and workplace safety. Responsible for picking and preparing for shipment VoIP telecommunications equipment in s fast-paced warehouse environment with an emphasis on speed, efficiency, quality, and workplace safety.



Spotless Carpets, LLC

• Floor Technician

  • Aug 2013 - Jun 2015

  As a technician for a commercial cleaning company, responsible for correctly prepping areas to ensure maximum cleaning efficiency. Maintained an in-depth knowledge of products to use on different surfaces to avoid accidental damage. Performed excellent work promptly to meet or exceed the customers’ expectations. As a technician for a commercial cleaning company, responsible for correctly prepping areas to ensure maximum cleaning efficiency. Maintained an in-depth knowledge of products to use on different surfaces to avoid accidental damage. Performed excellent work promptly to meet or exceed the customers’ expectations.



Melange Salon at the Galleria

• Front Desk Receptionist

  • Oct 2010 - May 2013

  Fielded incoming phone calls to set up appointments and resolve customer issues. Ordered product to maintain inventory. Assisted with cleaning the salon during downtime. Fielded incoming phone calls to set up appointments and resolve customer issues. Ordered product to maintain inventory. Assisted with cleaning the salon during downtime.