Víctor Cardeña Denegri
Senior Reporting Analyst at UbyCall- Claim this Profile
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Experience
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UbyCall
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Peru
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Telecommunications
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1 - 100 Employee
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Senior Reporting Analyst
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Jan 2021 - Present
During the past 3 years, I have held multiple roles within UbyCall. I started as a Reporting Analyst, where I gained experience in handling various data acquisition tools for our clients. This role allowed me to develop strong skills in process automation and creating automated workflows. As my responsibilities grew, I took on the additional task of calculating payroll for the staff using automated processes. This involved developing robust systems that ensured accurate and timely payment to our employees. Additionally, I played a fundamental role in monitoring and resolving payment-related errors. I was responsible for identifying and rectifying any payment discrepancies, ensuring that employees received the correct compensation promptly. Through these experiences, I have honed my skills in data management, process automation, and problem-solving. I am proud of the contributions I have made to UbyCall's operational efficiency and accuracy. Please feel free to reach out if you are interested in connecting or discussing how my skills can benefit your organization. Show less
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Dynamicall
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Peru
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IT Services and IT Consulting
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200 - 300 Employee
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Jul 2018 - Jan 2021
Responsable de administrar los indicadores comerciales de múltiples campañas elaborando informes gerenciales utilizando herramientas como herramientas VBA - Macros, Transact - SQL, Power Bi y Office a nivel gerencial.
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Oct 2016 - Jun 2018
Especialista en el control de indicadores de gestión y Productividad aplicando herramientas como. Microsoft Excel a nivel avanzado.
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Jul 2015 - Oct 2016
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Báyental
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Peru
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Business Consulting and Services
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1 - 100 Employee
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Back Office
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Jul 2012 - Jul 2014
realizar gestión de apoyo al personal así como la atención de clientes críticos.Validar las solicitudes de tarjeta de crédito Ripley para realizar la elaboración de la misma. realizar gestión de apoyo al personal así como la atención de clientes críticos.Validar las solicitudes de tarjeta de crédito Ripley para realizar la elaboración de la misma.
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Tellus
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Australia
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Environmental Services
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1 - 100 Employee
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Atención al cliente
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Apr 2011 - Mar 2012
Responsable de la actualización de servicios telefónicos para clientes de Claro - Ecuador Responsable de la actualización de servicios telefónicos para clientes de Claro - Ecuador
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Education
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Universidad Privada del Norte
Bachiller, Ingeniería industrial -
CIBERTEC
Administración y sistemas