Experience

FPT Telecom International (FTI) - Dịch vụ Doanh nghiệp

• Vietnam
• Telecommunications
• 1 - 100 Employee

• Business Analyst

  • Jan 2021 - Present

  - Work in Social Commerce Platform- Communicate with teams to propose technical solutions- Research to make product improvements- Involve in system flow, mockup design to complete SRS - Work in Social Commerce Platform- Communicate with teams to propose technical solutions- Research to make product improvements- Involve in system flow, mockup design to complete SRS



Sapo Technology Jsc.

• Vietnam
• Software Development
• 1 - 100 Employee

• Business Analyst

  • May 2020 - Dec 2020

  - Scrum model working- Work in dynamic management system, including CRM- Collect and analyze requirements from other departments- Communicate with teams to propose technical solutions- Involve in BPMN, UI/UX design to complete SRS or API documents- Deliver demo of new features when needed - Scrum model working- Work in dynamic management system, including CRM- Collect and analyze requirements from other departments- Communicate with teams to propose technical solutions- Involve in BPMN, UI/UX design to complete SRS or API documents- Deliver demo of new features when needed



Giaohangtietkiem

• Vietnam
• Transportation, Logistics, Supply Chain and Storage
• 300 - 400 Employee

• Customer Service Intern

  • May 2019 - Jul 2019

  - Assisting core team in dealing with customer complaints and other problems in delivery - Assisting core team in dealing with customer complaints and other problems in delivery



iflix

• Malaysia
• Entertainment Providers
• 1 - 100 Employee

• Marketing Intern

  • Jun 2018 - Aug 2018

  - Making marketing contents on social media channels- Planning marketing strategies to get a higher reach on social media channels - Making marketing contents on social media channels- Planning marketing strategies to get a higher reach on social media channels



Ten Tickers

• Entertainment Providers
• 1 - 100 Employee

• Video Editor

  • Oct 2016 - Aug 2017

  - Making videos based on provided transcipts - Making videos based on provided transcipts