Relationship Manager

• Nov 2022 - Present

Business Development Executive

• May 2021 - Oct 2022

•Present a high-level introduction of Admoni potential clients/prospects. •Contact and source potential clients through cold calls and emails.•Qualify leads from Website enquiries and marketing campaigns as sales opportunities. •Identify and qualify client needs and suggest appropriate products/services.•Build long-term trusting relationships with clients.•Proactively seek new business opportunities in the market.•Drive and organise meetings between (prospective) clients and the Sales team.•Stay up-to-date with all new Admoni products/services and new pricing/payment plan.

Communities Manager

• Aug 2018 - Feb 2021

•Following standardized company procedures relating to all aspects of Office performance.•Manage multiple companies in a facility.•Answering incoming calls in a professional manner.•Direct, coordinate and plan essential services such as reception, security, maintenance, mail, archiving, cleaning, catering, waste disposal and recycling.•Establishing stationary requirements for the Office.•Resourcing of candidates and appropriately advertising for and recruiting place-able staff.•Managing payroll and other tasks relating to staff wages.•Updating databases with relevant information.•Ensuring that all information and documentation is compliant.•Handling of all social media handles.

Customer Service Support Specialist

• Jul 2015 - Sep 2016

•Organized the set-up of all Office meetings.•Processed correspondence in responses to customer complaints.•Filed and maintained client’ records.•Inputted details onto databases during busy periods.•Send emails and handle customer bookings.•Client inquiries, general administration, complaint resolution and quality fulfillment.•Performing cashier related functions like posting charges to guest accounts. •Organized the set-up of all Office meetings.•Processed correspondence in responses to customer complaints.•Filed and maintained client’ records.•Inputted details onto databases during busy periods.•Send emails and handle customer bookings.•Client inquiries, general administration, complaint resolution and quality fulfillment.•Performing cashier related functions like posting charges to guest accounts.