Uzair Faheem

Network and Support Engineer at Cider House ICT
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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Bio

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Credentials

  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Jan, 2023
    - Nov, 2024

Experience

    • Australia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Network and Support Engineer
      • Mar 2022 - Present

      Key Responsibilities: Hands-on experience with Microsoft 365 suite, including configuring and managing Azure Active Directory, as well as expertise in Cisco routers and switches. Strong understanding and management of VPNs, both client and site-to-site, and experience with configuring firewalls and adding port rules for in and out connections. Demonstrated proficiency in VMware, anti-virus, and backup software, and experience with monitoring network performance and testing for vulnerabilities. Proven ability to provide remote and in-person support for employees and offices, as well as providing orientation and guidance to users on how to operate new software and computer equipment. Strong problem-solving skills, solid written and verbal communication and presentation skills, and a passion for self-learning and ongoing professional development. Understanding of Azure security and compliance, including Azure AD, Azure Key Vault, Azure Policy, and Azure Security Center. Experience with configuring DHCP server to generate IP addresses and setting up workstations with necessary peripherals. Experience in organizing and scheduling upgrades and maintenance without disrupting others' work. Experience in configuring VPN to enable people's devices to connect peer-to-peer virtual connections Experience in managing and configuring Azure Active Directory, firewalls, VMware, Anti-virus, and backup software. Experience with Azure storage solutions, including Blob storage, Azure Files, and Azure Disk.

    • Pakistan
    • Information Technology & Services
    • 1 - 100 Employee
    • Junior Network Engineer
      • Dec 2021 - Feb 2022

      Key Responsibilities:-Configuring new Network servers virtually through -Providing technical solutions to customers over the phone-Working on DHCP, Zone based Firewalls, IPS &VPN’s.-Implementation and troubleshooting of IP/MPLS, Network Routing, Network Switching,'-Understanding end-to-end systems and solving issues. -Contributing to continuous improvement initiatives of systems and driving improved outcomes.-Working with CISCO routers.-Network monitoring tools such as Logic Monitor, SolarWinds, Nagios etc.

    • Junior Network Engineer intern
      • Aug 2021 - Nov 2021

      Key Responsibilities:-Maintained optimal network performance by performing network monitoring and analysis.-Troubleshoot WiFi/WLC issues on multiple sites-Maintaining routers and switches-Helping clients to share printers and map the network drives-Ticket management tools to solve issues eg Jira, Service Now.

Education

  • Deakin University
    Bachelor's degree, Cloud Computing & Networks
    2019 - 2022
  • Skans
    ACCA, Business
    2018 - 2019
  • CFE Group of Colleges
    INTERMEDIATE, Business/Commerce, General
    2016 - 2018
  • ECA Professional Year Program
    Professional year program, Professional
    2022 -

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