Uyen Lam

Sr. Analyst Process Control at PBF Energy
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Sr. Analyst Process Control
      • Oct 2019 - Present

      System Administrator - Honeywell Process History Database (PHD)- Honeywell Dynamo- Microsoft Windows Server 2016/2019- Microsoft Windows 10 - VMware / virtual machines - Active Directory

    • IT Business Analyst
      • Jul 2016 - Oct 2019

      - Transitioned though company buyout and new role by helping to create and implement standards and processes for new company- Diagnosed, assessed, and resolved computer issues within an expected SLA- Provided computer help desk support via telephone / remote desktop tools- Documented help desk tickets/resolution within Footprints ticketing system- Managed site backup with Commvault- Create software packages within PDQ software deployment tool- Utilized MDT Task Sequence for Computer Images - Worked on Domain migration ~600 machines from ExxonMobil transition environment to PBF environment - Migrated and/refresh Windows 7 machines to Windows 10 machines - Utilized Active Directory for account creations/deletions/permissions

    • Oil and Gas
    • 700 & Above Employee
    • IT Controls Analyst
      • Feb 2012 - Jun 2016

      - Responsible for supporting local site commitment, leadership and accountability for an effective, sustainable IT controls environment- Supported Unit Internal Assessments, Health Checks, and Audits (planning, coordination, interface, and management reviews), assisted with audit preparations- Timely reporting and consolidation of IT Control activities, ensuring IT controls awareness- Coordinated site access review activities- Develop process to ensure adequate training is delivered at site

    • Asset Management Lead / S&C Contact / LINKS Site Project Lead
      • Nov 2006 - Feb 2012

      - Coordinated site and surrounding Los Angeles computer refresh rollout (Torrance, Cerritos, Vernon, Southwest Terminal)- Responsible for executing rollout at site, communicating plans, developing schedules, planning and execution, resolving issues and escalation- Refreshed ~1300 machines- Worked though vendor challenges - Created and execute Monthly Asset Reports and corrected errors- Purchasing coordinator for hardware- Development improved inventory management process

Education

  • Wichita State University
    Bachelor of Business Administration (BBA), Management Information Systems, General
    1999 - 2003

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