Experience

Optimise

• United Kingdom
• Advertising Services
• 100 - 200 Employee

• Senior Client Success Executive

  • Apr 2022 - Present

  - Served as a 3rd party PIC, daily managed & aligned requests and objectives among stakeholders, supported necessary services - Proposed the reasonable manners based on clients' expectations and identified opportunities to grow the business with them - Built a strong and loyal network of KOLs and Publishers, shaped a tools&system guideline instruction, daily managed and enhanced their performance to drive the highest revenues - Preserved and boosted own accounts to be Top GP campaigns… Show more - Served as a 3rd party PIC, daily managed & aligned requests and objectives among stakeholders, supported necessary services - Proposed the reasonable manners based on clients' expectations and identified opportunities to grow the business with them - Built a strong and loyal network of KOLs and Publishers, shaped a tools&system guideline instruction, daily managed and enhanced their performance to drive the highest revenues - Preserved and boosted own accounts to be Top GP campaigns of VN and SEA: campaign continuously hit the highest GMV milestones; KPI overreached ~200% each month - Developed strategies & implemented to exceed the monthly targets, negotiated to enhance profitability via different working channels - Cooperated with peers across departments & authorities to accord best Account service offerings and empower organization's value - Mentored, provided training sessions and assigned tasks to inferiors

• Affiliate Account Executive

  • Sep 2021 - Mar 2022

  - Aligned, prepared and delivered brief/ promotions/ booking schemes from Ecom clients to KOLs/Publishers in the network - Managed and monitored KOLs/Publishers' performance to achieve extra margin from Client's Bonus Incentives for top partners - Built up a positive community and incremental contents to enhance the communication between company, clients and KOL/Publishers



English Town - Thành phố Tiếng Anh giữa lòng Sài Gòn

• Vietnam
• Education Management
• 1 - 100 Employee

• Marketing Communications Intern

  • Aug 2020 - Nov 2020

  Ho Chi Minh City, Vietnam - Weekly pulled and sorted potential customers data - Aligned with Administration and Sales department around feedback loop and customer service - Customised and run the annual extracurricular projects