Utsav Patel
Product Manager at Outplay- Claim this Profile
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Gujarati -
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Bio
Mandeep Singh
Utsav is one of the friendliest collaborators I've worked with. He demonstrates an innate ability to understand and empathetize with customers as well as peers, which is evident from how well he handles communication. He is definitely one of the few who understand technology as well as the value of user experience. He is highly supportive of user oriented design and brings in a lot of sensible ideas and directions to the table. It's been a wonderful run and I'm very confident that he'll continue his brilliance wherever life takes him.
Shreyas Chaudhary
I worked with Utsav at SaleshHandy. As I designer, i used to collaborate with him on daily basis for feature and product brainstorming. He is detail oriented, believes in power of processes, and open to new ideas. Regular followups, talking to customers, and product analytics are his strength and what makes him good at his role. His familiarity and grip over design tools was also suprising.
Mandeep Singh
Utsav is one of the friendliest collaborators I've worked with. He demonstrates an innate ability to understand and empathetize with customers as well as peers, which is evident from how well he handles communication. He is definitely one of the few who understand technology as well as the value of user experience. He is highly supportive of user oriented design and brings in a lot of sensible ideas and directions to the table. It's been a wonderful run and I'm very confident that he'll continue his brilliance wherever life takes him.
Shreyas Chaudhary
I worked with Utsav at SaleshHandy. As I designer, i used to collaborate with him on daily basis for feature and product brainstorming. He is detail oriented, believes in power of processes, and open to new ideas. Regular followups, talking to customers, and product analytics are his strength and what makes him good at his role. His familiarity and grip over design tools was also suprising.
Mandeep Singh
Utsav is one of the friendliest collaborators I've worked with. He demonstrates an innate ability to understand and empathetize with customers as well as peers, which is evident from how well he handles communication. He is definitely one of the few who understand technology as well as the value of user experience. He is highly supportive of user oriented design and brings in a lot of sensible ideas and directions to the table. It's been a wonderful run and I'm very confident that he'll continue his brilliance wherever life takes him.
Shreyas Chaudhary
I worked with Utsav at SaleshHandy. As I designer, i used to collaborate with him on daily basis for feature and product brainstorming. He is detail oriented, believes in power of processes, and open to new ideas. Regular followups, talking to customers, and product analytics are his strength and what makes him good at his role. His familiarity and grip over design tools was also suprising.
Mandeep Singh
Utsav is one of the friendliest collaborators I've worked with. He demonstrates an innate ability to understand and empathetize with customers as well as peers, which is evident from how well he handles communication. He is definitely one of the few who understand technology as well as the value of user experience. He is highly supportive of user oriented design and brings in a lot of sensible ideas and directions to the table. It's been a wonderful run and I'm very confident that he'll continue his brilliance wherever life takes him.
Shreyas Chaudhary
I worked with Utsav at SaleshHandy. As I designer, i used to collaborate with him on daily basis for feature and product brainstorming. He is detail oriented, believes in power of processes, and open to new ideas. Regular followups, talking to customers, and product analytics are his strength and what makes him good at his role. His familiarity and grip over design tools was also suprising.
Credentials
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Product Analytics Certification
Product SchoolApr, 2022- Nov, 2024 -
User Onboarding 101
AppcuesFeb, 2022- Nov, 2024
Experience
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Outplay
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Product Manager
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Mar 2022 - Present
Driving the product-led growth motion at Outplay. Building products, features, and everything for Growth at Outplay. We are building a new age sales engagement platform for sales teams to improve their lives. Driving the product-led growth motion at Outplay. Building products, features, and everything for Growth at Outplay. We are building a new age sales engagement platform for sales teams to improve their lives.
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Saleshandy
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India
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Software Development
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1 - 100 Employee
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Product Manager
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Nov 2020 - Mar 2022
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Product Consultant - Product Led Growth
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Jan 2020 - Nov 2020
I helped a stealth mode SaaS product transition to a product-led growth motion. I did a few experiments and increased the conversion rates by 12%. I was involved in designing the overall user experience of the product. I helped a stealth mode SaaS product transition to a product-led growth motion. I did a few experiments and increased the conversion rates by 12%. I was involved in designing the overall user experience of the product.
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Saleshandy
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India
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Software Development
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1 - 100 Employee
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Product Analyst
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Jan 2019 - Nov 2019
- Work with stakeholders to define the scope, timelines for updating existing products and implementing new products.- Implement existing product updates to meet customer needs.- Assist in the deployment of new features.- Work with the product design team to analyze and clarify product requirements.- Work with the quality assurance team to ensure that the delivered system is properly tested and meets the product requirements(UAT).- Prepare Product Requirements documents (PRD)- Customer research, gathering requirements, and coordinating with stakeholders.- Prioritize the implementation of new features and set specific timelines- Monitor and report on user's reactions after launching- Suggest product enhancements to improve user experience
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Customer Success Specialist
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Feb 2018 - Jan 2019
Giant companies like Yelp, LVMH, Gartner, Oracle, Microsoft, and Amazon use SalesHandy services. My success is measured by the success of my clients.Being a Customer Success Officer, I ensure that our customers are not just happy and satisfied with our support and services but they are literally in love with us. Working as a single point of contact for our customers and manage Customer Success Activities such as Customer Onboarding, Training, Requirement Gathering and implementations, Excellent Customer Support, Customer Success Management, Renewals, Up-sell and Create a company-wide customer feedback loop.
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Customer Service Specialist
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Feb 2017 - Feb 2018
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Education
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2011 - 2014
Gujarat Technological University, Ahmedabad
Bachelor's degree, Computer Engineering
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