Experience

NoBrokerHood

• India
• Real Estate
• 700 & Above Employee

• Key Account Manager

  • Oct 2022 - Present

  Develop trust relationships with a portfolio of major clients.Acquire a thorough understanding of key customer needs and requirements.Resolve any issues and problems faced by customers and deal with complaints to maintain trust.Prepare regular reports of progress, etc. Develop trust relationships with a portfolio of major clients.Acquire a thorough understanding of key customer needs and requirements.Resolve any issues and problems faced by customers and deal with complaints to maintain trust.Prepare regular reports of progress, etc.



BHUUMI EMPOWER PRIVATE LIMITED

• Bangalore Urban, Karnataka, India

• Senior Operations Manager

  • Jan 2022 - Sep 2022

  I supervise, hire, and train employees, manage QA programs, strategize process improvements, customer reach, acquisition & conversion and more. I am responsible to allocate tasks on daily basis to the operation team members based on process requirement. Determination of geographical location from sales prospective for user and driver acquisition followed by other sales and marketing activities. Handling and resolving cab drivers issues, queries and local emergencies. Responsible to manage local area offices and man power segment. Show less



G4S Secure Solutions India Pvt Ltd

• India
• Security and Investigations
• 500 - 600 Employee

• Operations Officer

  • Jan 2019 - Dec 2021

  With holding close to 5yrs of handling organizational operations and man power unit, I am very much well versed all the operational desires and needs of any organization. Customer and client handling is one the key element I do carry within my expertise. Helped company reach & acquire multiple projects to meet the overall company objectives and financial targets. I am having an experience of handling multiple team leaders and 100+ team member under my supervision. With holding close to 5yrs of handling organizational operations and man power unit, I am very much well versed all the operational desires and needs of any organization. Customer and client handling is one the key element I do carry within my expertise. Helped company reach & acquire multiple projects to meet the overall company objectives and financial targets. I am having an experience of handling multiple team leaders and 100+ team member under my supervision.



Flipkart

• India
• Technology, Information and Internet
• 700 & Above Employee

• Customer Service Executive

  • Mar 2014 - Apr 2015

  I was in charged with establishing customer service guidelines within an organization. Handling client and customers query, complaints & concerns in coordination with concern departments. Pricing strategy and market dynamics are the two prime elements I learned being in the company under designated guidance which help me to drive my professional growth. I was in charged with establishing customer service guidelines within an organization. Handling client and customers query, complaints & concerns in coordination with concern departments. Pricing strategy and market dynamics are the two prime elements I learned being in the company under designated guidance which help me to drive my professional growth.