Data Analyst

• May 2022 - Present

Associate Data Analyst

• Jan 2022 - Present

• Maintaining Daily Reporting System and reviewing data from all the stores and preparing MIS reports for further decision-making• Analyzing weekly store-wise insights/analytics related to all digital platforms (Uber Eats, Deliveroo, Just Eat, and so on)• Updating & maintaining customer database for promotional activities and improving customer experience• Evaluating data using both quantitative and qualitative methods for market trends in Food industry• Managing multiple data feeds, ensuring highly organized supervision to meet deadline with error-free metrics• Extracting data based on customer demographics, preferences, and buying habits to help in strategizing marketing plans• Making dashboard for daily sales data using Power BI. Used for visualization of sales metrics on various charts on Power BI.

Junior Data Analyst

• Jan 2021 - Jan 2022

Senior Operations Executive

• Jan 2019 - Aug 2020

• Analyzed complex data to identify customer requirements & market opportunities for new products • Coordinated with cross-functional teams to share market insights to develop a viable product • Formulated action plans (in coordination with stakeholders) to discontinue poor performing products, overlapping products and products that require repositioning/relaunching after thorough analysis of product portfolio through Feasibility and Fit-Gap Analysis • Created & shared reports based on user feedback with Technical Team; provided inputs for product enhancement based on user needs • Played a key role in the successful launch of a new commercial product • Optimized lead generation activities by implementing automated calls to funnel out quality & prospective leads

Project Coordinator

• Sep 2017 - Jan 2019

• Assisted Project Managers in defining project constraints (resource & equipment) and conducting meetings; managed Level 1 Analysis • Worked as SPOC for Clients and Business & Technical Teams; created MOMs for all the meetings • Ensured high-quality deliverables as per set SLAs in coordination with cross-functional teams • Maintained project plans, schedules, budgets, expenses and work-hours in coordination with Project Managers • Ensured timely completion of all the projects as per defined frameworks and within the budget; created all project related documents

Operations Trainee

• May 2017 - Sep 2017

• Provided installation & configuration support for prduct - FleetRobo to the clients • Led features testing of product's Android and iOS App; coordinated with end-users/customers to resolve product related queries • Provided support in configuration of the tracking devices and followed up hosting charges • Prepared reports related to product and tracked all the product insights on daily basis • Provided installation & configuration support for prduct - FleetRobo to the clients • Led features testing of product's Android and iOS App; coordinated with end-users/customers to resolve product related queries • Provided support in configuration of the tracking devices and followed up hosting charges • Prepared reports related to product and tracked all the product insights on daily basis