Experience

Nevis Island Administration

• 1 - 100 Employee

• Library Technician/ Teacher

  • Sep 2016 - Present

  I have ventured into this profession as I enjoy making a positive impact on others and helping them to achieve their desired goals and successes. Learning in my view is continuous and to teach is a way one can truly show that they have acquired the skill of learning. I live by my mantra " be the change you want to see" and this profession gives me the platform and resources to change lives.ResponsibilitiesAssist readers to locate books and other materials,compile records; sort and shelve books; remove or repair damaged books; register patrons; check materials in and out of the circulation process, replace materials in shelving area (stacks) or files.Classroom management and student supervision, lesson planning, assess students to evaluate their abilities, strengths, and weaknesses, monitor student progress, develop and enforce classroom rules and administrative policies.



RBC/RBTT

• CSR, Account Manager

  • Sep 2013 - Apr 2016

  Displaying a professional impression on clients and co-workersProviding feedback to managers on the efficiency on customer service and lendingConducting loan interviews and processing applicationsOpening accountsUsing logical questioning tact in an appropriate manner to obtain the maximum relevant information from the customer in a timely mannerManaging daily overdraft reportsManaging lending departmentRecording and analyzing customer complaints to detect existing problems and limit repeat complaintsPrompt and professional follow-up on customer enquiries in person or over teleconferencing devicesProcessing orders, forms, applications and requests for informationScheduling and managing appointments in calendarKeeping abreast of the bank's products, services, policies and proceduresMarketing the bank’s products and services to customersSupervising, training and locking away CSR’s/ Tellers



Morning Star Holdings

• Data Entry Intern

  • Jul 2012 - Aug 2012

  DutiesScanning, organizing and inputting company information into a database.Assisting in accounting department