Usman Hafeez

Area Sales Manager at Boss Moulded Furniture
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Contact Information
Location
Rawalpindi, Punjab, Pakistan, PK
Languages
  • English Professional working proficiency
  • Arabic Professional working proficiency
  • Urdu Full professional proficiency
  • Punjabi Full professional proficiency

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Credentials

  • Diploma in Office Management
    Govt. Ministry of Labour & Manpower Division Pakistan
    Jan, 2009
    - Sep, 2024
  • Diploma in computer sciences
    Arms Computers

Experience

    • Area Sales Manager
      • Mar 2019 - Present

    • Branch Sales Manager
      • Jul 2018 - Dec 2018

    • Sales Coordinator
      • May 2012 - Dec 2017

      • Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.• Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.• Efficiently respond to any online or telephone queries in a calm and friendly manner.• Liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.• Work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly.• Produce reports on progress within the department and outline any developed strategies to improve.• Overseeing any supercharges and evaluating any alterations to both external and internal staff.• Possess excellent customer service skills.• Proficient in Microsoft Office and any other software related to the Sales or Domestic Removals industries.• Maintain sales records as a basis for reports to the senior management team.• Prepare reports on sales by individual representatives, sales by product line and sales to individual customers. • Provide information to the finance department on incoming and completed orders as a basis for forecasting cash flow.• Managing all the sales related activity of the company. • Handling a high volume of customer inquiries whilst providing a high quality of service to each caller.• Writing up accurate and grammatically correct sales correspondence.• Tracking sales orders to ensure that they are scheduled and sent out on time.• Effectively communicating with customers in a professional and friendly manner.• Ordering and ensuring the delivery of goods to customers.• Supporting the field sales team.• Ensuring that staff uniforms and personal appearance are always clean and professional.• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.

    • Saudi Arabia
    • Industrial Automation
    • 1 - 100 Employee
    • Sales Coordinator
      • Apr 2012 - Dec 2017

      Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any Sales documentation.• Prepares and then follows up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them.• Efficiently respond to any online or telephone queries in a calm and friendly manner.• Liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.• Work closely with the Sales team to assess the progress of the department and develop Sales strategy accordingly.• Produce reports on progress within the department and outline any developed strategies to improve.• Overseeing any supercharges and evaluating any alterations to both external and internal staff.• Possess excellent customer service skills.• Maintain sales records as a basis for reports to the senior management team.• Prepare reports on sales by individual representatives, sales by product line and sales to individual customers. • Provide information to the finance department on incoming and completed orders as a basis for forecasting cash flow.• Managing all the sales related activity of the company. • Handling a high volume of customer inquiries whilst providing a high quality of service to each caller.• Writing up accurate and grammatically correct sales correspondence.• Tracking sales orders to ensure that they are scheduled and sent out on time.• Ordering and ensuring the delivery of goods to customers.• Supporting the field sales team.• Ensuring that staff uniforms and personal appearance are always clean and professional.• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.• making registration request of sold machines & transfer request to head office after approval of branch manager.• sending weekly, monthly & yearly reports to the head office. Etc...

    • Human Resources Department
      • 2009 - 2010

      • Substantiates applicants' skills by administering and scoring tests.• Schedules examinations by coordinating appointments.• Welcomes new employees to the organization by conducting orientation.• Provides payroll information by collecting time and attendance records.• Submits employee data reports by assembling, preparing, and analyzing data.• Maintains employee information by entering and updating employment and status-change data.• Provides secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.• Maintains employee confidence and protects operations by keeping human resource information confidential.• Maintains quality service by following organization standards.• Maintains technical knowledge by attending educational workshops; reviewing publications.• Contributes to team effort by accomplishing related results as needed.

Education

  • University of the Punjab, Lahore
    Bachelor's Degree, Marketing,
    2007 - 2009
  • GIFT University
    Associate's Degree, Business/Commerce, General
    2005 - 2007
  • GIFT University
    I.Com , Intermediate & Secondary Education Gujranwala, Business/Commerce, General
    2005 - 2007
  • Govt. Board Of Intermediate & Secondary Education Gujranwalaiversity
    High School, Physical Sciences
    2003 - 2005
  • Ministry of Labour & Manpower Division Pakistan
    MS OFFICE
    2009 -
  • COMPUTER SKILLS
    Proficient with MS Office( Word, Excel, PowerPoint),Oracle CRM & Basic Computer
    -

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