Experience

Daraz Pakistan Online Shopping Company in Pakistan

• Pakistan
• Health, Wellness and Fitness
• 1 - 100 Employee

• Territory Sales Officer

  • Jun 2019 - Present



Blue tech Communication

• Senior Customer Care Officer Night Shift

  • Apr 2018 - May 2019

  • Answer customer inquiries via phone, email, and in-person • Increasing the company sale by selling company products. • Direct customers to online resources • Update customer records in the system, including notes about interactions • Pitch ideas for improving customer care • Create and maintain reports about customer interactions • Attend weekly staff meetings • Participate in team-building activities • Develop a rapport with customers • Encourage customers to complete surveys • Make recommendations to management to improve customer experience USMAN



Sitara Chemical Industries Limited

• Pakistan
• Chemical Manufacturing
• 500 - 600 Employee

• Human Resources Officer

  • Aug 2016 - Sep 2018



Dawood Family Takaful LTD.

• Pakistan
• Financial Services
• 1 - 100 Employee

• Insurance Sales Officer

  • Apr 2018 - Jul 2018

  • Customize insurance programs to suit individual customers, often covering a variety of risks. • Develop marketing strategies to compete with other individuals or companies who sell insurance. • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms. • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program. • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk. • Install bookkeeping systems and resolve system problem