Recruitment Coordinator

• Jan 2022 - Present

Sports Producer and Broadcast Operations

• May 2017 - Jan 2022

Live Sports Producer • Responsible for all Live Sports event scheduling and live streaming across 16 channels globally • Ensure there is no downtime during Live sporting events such as the Olympics, World Cup, Commonwealth games, IPL etc • Maintain regular contact with studio producers to address technical (audio & visual) glitches and ensure a seamless Live transmission • Proficient in using Intuition XG for Graphics playout to meet Sales and Programming requirements • Work in partnership with external satellite service providers such as Singtel, Encompass, Telstar • Monitor daily operations including mitigate potential errors, generating detailed reports, identify and define workflow issues, analyze problems to find causes & propose solutions. • Collaborate with the Engineering department to improve the productivity of the LIVE Broadcast Operations team. Broadcast Operations Executive • Manage broadcast operations & responsible for all quality control for 24 Sony Pictures Network channels including SET, MAX, AXN, Sony ESPN, and TEN Sports, with responsibility for scheduling content for India’s Top 3 Global Markets (APAC, USA, and the UK), pre-and-post streaming logistics, and teams • Responsible for reviewing content from sales & commercials, to ensure it adheres to the guidelines set by the country government agency and the Sony scheduling team • Troubleshoot and proactively build schedules to address delays, scheduling conflicts and date lines. • Ensure a scheduling cadence is followed, as per the local government guidelines. • Partner with internal teams; sales & commercials, scheduling, finance etc at Sony to execute the program schedule to go on air on a daily basis Show less

Business Development Network Manager

• 2011 - 2016

• Responsible for promoting and selling e-learning platform (from pre-school to high school students) • Conducted extensive market research using face to face surveys, interviews, cold calls to understand costs of tuition, and gathered potential customer contact details • Lead generation based on research and built a database of 3000+ prospective and existing customers over a 5-year period • Partnered with educational providers in the US to design e-learning platforms for our customers • Designed promotional campaigns to facilitate new market penetrations, resulting in selling e-learning programs across 13 states in Malaysia • Started as an individual contributor and built a team of 10 sales executive over a span of 12 months • Worked towards an individual sales target of MYR10,000 per month and a team target of MYR100,000 per month • Designed and delivered sales training to direct & indirect reports, supported teams with securing deals Show less

Broadcast Operations Officer

• Nov 2003 - Jan 2010

• Responsible for reviewing content, segment the content, upload to relevant server. Process and manage broadcast materials for transmission • Responsible for receiving the daily program schedule from the Broadcast team, reviewing content to ensure it is fit for purpose and uploading to relevant servers • Programs that require subtitles, ensure the subtitles are in sync with the audio delivery, partner with subtitle team for any errors in a timely manner. • Responsible to ensuring the audio and video quality meets the necessary standard and requirements • Ensure all content and programs are saved in the relevant archives for retrieval in the future as required Show less

Store Manager

• 2000 - 2003

Business Center Manager

• 1999 - 2000

Cost Controller

• 1994 - 1999

• Responsible for all sourcing suppliers for the F&B division for 2 Cruise liners • Partnered with the ground office to purchase supplies and ensure they were delivered in a timely manner • Quality control responsibility for all F&B supplies, this includes ad hoc sample tests, overseeing delivery of supplies etc • Maintained a P/L and was responsible for budget and cost control for 4 restaurants and 3 bars on each cruise liner • Partner with the ticket’s office, review data passengers’ numbers to decide on quantity of supplies required for the duration of the cruise • Decide on sale price for all F&B products served on the cruise line with the aim to generate a profit • Responsible for audit and inspection of service, quality of F&B, wastage and propose solutions to reduce cost of wastage and increase revenue through sales of F&B products • Sole responsibility of the cruise line employee benefit store Show less