Experience

PSA BDP

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• TEAM LEADER , OPERATIONS

  • Sep 2011 - Present

  Individual Handling Operations and Customer Service. Execution of the complete Job. (Import, Export & Cross Trades) : Land Transportations, Ocean Freight – FCL, LCL, Break Bulk, RORO movements etc. & Air freight shipments. Coordinates and executes all domestic/International export, import and cross trade shipments bookings. Working closely with all vendors and ensures that shipments are handled as per the client requirements. Converting enquiries to confirmed orders. Chasing Customers to bag the order and reach Company target. Facilitates and expedite communication between clients, suppliers, and project control center in the region to minimize delays. Passing Job related Dhabi Entries in AD Customs, getting approvals and arranging all set of documents required for customs clearance in the port to be handed over to the operations team. Oversees material tracking system to make sure that customer receives real time material status information and reports as needed. Verifies that all customer routing instructions are being followed. Monitor delivery schedules and coordinate with warehouse, Airfreight and Sea freight departments to ensure on-time delivery; Assists, through the administrative process, in execution of all imports and exports to and fro. Ensure best possible service is provided while maintaining cost effectiveness. Follow-thru on critical matters / escalated issues ensuring closure in a prompt and appropriate manner to customer’s satisfaction. Internal communication with operation/clearance team to ensure pro-activeness is maintained for the week’s consignments. Meet with the client on an assigned basis to discuss the accounted project development and to win more business. Measure KPIs and maintain a zero-record for delays, errors, failures in all aspects of the account. Regularly follow-up with clients for the payment remittance as per the outstanding Show less



LARSEN & TOUBRO LIMITED ECC DIVISION - UAE

• ELECTRA, ABU DHABI, UAE

• Administrative Assistant

  • Apr 2004 - Aug 2011

  Portfolio : Secretary cum Administrative Assistant • Independent correspondence. Fixing and Scheduling appointments, organizing meetings / conference. Maintaining confidential files and records. Interacting with site offices and various vendors. Booking Air tickets for all staff & workmen, Arranging hotel accommodation & transportation for visiting officials as well as staff visiting outside country. Preparing statement of Accounts & reconciliation of vendors. Assisting Admin Manager in daily administrative chores, collecting quotations and sending LPO’s, to various Vendors. Dealing with officials for visa related matters and preparing correspondence for visa documents as well as assisting Visa section. Keeping track of Passports, Visas & Work permit cards of staff/workmen, Co-ordination and giving assistance to all site offices/site accountants. Arranging for Arabic/English Translations and Certificate Attestation works as per the request. Receiving and dispatching all Supplier Invoices/various bills pertaining to Area offices/Site offices, by maintaining proper records. Procuring & Printing Stationeries as per the requisition of Office and Site offices. Negotiating the prices of quotations for office materials/equipment’s, with various vendors and raising the orders. Follow ups for Vendor Payments and disbursement of cheques received from Accounts dept. Preparing monthly Attendance Report for staff and Monthly Drivers / Workmen wages.Follow ups for AMC Contracts for office Equipments on regular basis and getting the service done. Incharge of vehicles movements. Collection of daily Driver Log sheets. Vehicle Log Sheets : Entering the Vehicle log sheet details in the software program - TMS - (Transport Monitoring System) on daily basis - which gives the detail des Show less