Usayd Shaikh

Technical Support Engineer at ALIFCloud IT Consulting Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Pune, Maharashtra, India, IN

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5.0

/5.0
/ Based on 2 ratings
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Zaid Shaikh

Usayd has been always the charismatic team player who is always ready to take on any challenge. Working with him has always turned out to be a great opportunity. Not only he knows how to perform his best on the task in hand but also make sure that the team is up to the mark. The gentle approach he takes towards his teammates to bring out the best is I believe one of his greatest qualities. Having him on team is something I would always say yes to. Be it professional or personal he knows how to handle both ends quite well. And lets not forget the way he delivers an impressive performance back to back.

Zaid S.

I highly recommend Usayd for his exceptional work on our team. Usayd's dedication to his responsibilities and ability to collaborate with team members make him an invaluable asset to our organization. Usayd consistently delivers high-quality results and is always willing to go above and beyond to ensure our team's success. His professionalism and positive attitude make him a pleasure to work with. I am confident that Usayd would be a great addition to any team.

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Experience

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Engineer
      • Dec 2022 - Present

      • Provide technical assistance and support to clients experiencing issues with their software, hardware, or other technical systems. • Troubleshoot issues and resolve technical problems using my expertise in various technologies and systems, including software applications, computer hardware, network infrastructure, and cloud-based systems. • Communicate with customers via email, phone, or chat to gather information about technical issues and provide updates on the status of support requests. • Collaborate with other technical professionals to solve complex problems and provide innovative solutions. • Create technical documentation and conduct knowledge training sessions for team members • Stay up-to-date with the latest technologies and trends to provide the best possible support to clients. • Provide exceptional customer service and ensure customer satisfaction by going above and beyond to resolve technical issues. Show less

Education

  • Savitribai Phule Pune University
    Bachelor of Business Administration - BBA, Computer Software and Media Applications
    2021 - 2023
  • Savitribai Phule Pune University
    High School Diploma, Biology/Biological Sciences, General
    2019 - 2020
  • St. Vincent's High School
    Middle School Diploma
    2012 - 2018

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