Experience

Nightingale Design Research

• United Kingdom
• Research Services
• 1 - 100 Employee

• Chief Research Officer

  • Jun 2020 - Present

  Beeston, England, United Kingdom



Fowlam Ltd, soon to be Nightingale Design Research.

• Chief Research Officer

  • Aug 2016 - Present

  Nottingham, United Kingdom Fowlam Ltd is a consultancy focused on human centred business. We support businesses in understanding their own needs and the needs of their customers through the use of research, analysis, strategic planning and practical solutions. We specialise in user research, user experience, customer insights, marketing and digital engagement. We have experience of working with both large and small organisations, including central government and we adapt our methods to the needs of every individual… Show more Fowlam Ltd is a consultancy focused on human centred business. We support businesses in understanding their own needs and the needs of their customers through the use of research, analysis, strategic planning and practical solutions. We specialise in user research, user experience, customer insights, marketing and digital engagement. We have experience of working with both large and small organisations, including central government and we adapt our methods to the needs of every individual company. Clients we have worked with include the UK Home Office, the University of Nottingham, Bulletin PR and a number of technology start-ups. Show less



Horizon Digital Economy Research Institute

• Senior Research Fellow

  • Aug 2015 - Aug 2016

  The University of Nottingham My duties include research, teaching and project leadership in the fields of user centred design, psychology and human computer interaction. My main research interests are around the usability of data, more specifically geospatial information, personal digital footprints, crowd sourcing and health applications.

• Human Factors Research Fellow

  • Jun 2011 - Jul 2015

  The University of Nottingham My duties include research and teaching in the fields of user centred design, psychology and human computer interaction. My main research interests are around the usability of data, more specifically geospatial information, personal digital footprints, crowd sourcing and health applications.



Nottingham University Hospital

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Honorary Research Fellow

  • Oct 2014 - Aug 2016

  Nottingham, United Kingdom



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Technology Design Consultant

  • Nov 2012 - Aug 2016

  UK I engage in occasional work as a freelance technology consultant, specialising in positioning technologies, clinical service delivery, the internet of things and gaming technologies. In this capacity I have been engaged as an expert witness, UX consultant and thinktank advisor by several world leading technology companies.



The Insight Lab

• United Kingdom
• Wellness and Fitness Services

• Founder and Managing Director

  • Oct 2013 - Sep 2015

  Nottingham, United Kingdom User Research Consultancy: An expert-led consultancy, delivering user insights to drive the design of high return digital experiences. http://www.theinsightlab.co.uk/ As of September 2015, The Insight Lab has been aquired by Bionical http://www.bionical.com/



Ordnance Survey

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Usability Researcher/ Project Manager

  • Aug 2009 - Aug 2011

  Southampton, United Kingdom I'm working as a KTP associate with Ordnance Survey and the University of Nottingham, applying user centred design to geographic information. This position includes project management, process development and usability evaluation responsibilities.



University of Limerick

• Ireland
• Higher Education
• 700 & Above Employee

• Lecturer

  • Sep 2008 - Dec 2008

  Limerick, Ireland I worked on a short term contract as a lecturer in Psychology and Research Methods at Mary Immaculate College (University of Limerick).



DCU

• Import & Export
• 1 - 100 Employee

• Online Tutor

  • Sep 2007 - Sep 2008

  Work included tutoring, correction and administration for 'Cultures in Technology' module.



UCC

• Research Services
• 500 - 600 Employee

• Senior Demonstrator (Applied Psychology)

  • Sep 2005 - Sep 2007

  Cork, Ireland Work included research, running methodology and statistics practical classes, occasional lecturing, and administration.

• Research Assiatant (Human Factor Research Group)

  • 2006 - 2007

  Cork, Ireland Research explored the novel application of usabililty to computer game design and controller design. Included work with Logitech Ireland.

• Demonstrator (Applied Psychology)

  • Sep 2004 - Sep 2005

  Cork, Ireland Work included running methodology and statistics practical classes.