Urusa Ali

Library Assistant II at UCLA Library
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area

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Credentials

  • Becoming an Impactful and Influential Leader
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • How to Resolve Conflict and Boost Productivity through Deep Listening
    LinkedIn
    Feb, 2021
    - Nov, 2024

Experience

  • UCLA Library
    • United States
    • Higher Education
    • 1 - 100 Employee
    • Library Assistant II
      • Sep 2022 - Present

      - Work with students, faculty, staff, and community members to navigate UCLA Library databases and resources to find sources and improve research literacy both in-person and virtually. - Input and analyze data regarding the use of library’s resources. - Co-teach research literacy workshops to undergraduate students. - Catalog 20th century physical materials onto an Excel database. - Work with students, faculty, staff, and community members to navigate UCLA Library databases and resources to find sources and improve research literacy both in-person and virtually. - Input and analyze data regarding the use of library’s resources. - Co-teach research literacy workshops to undergraduate students. - Catalog 20th century physical materials onto an Excel database.

  • Anaheim Public Library
    • Anaheim, CA
    • Library Page
      • Jan 2022 - Present

      - Developed a collection of print-based YA and adult material for library displays. - Participate in developing and implementing family-oriented and young adult programs. - Shelving and maintaining order of books, periodicals, and audio/visual materials. - Checking books and materials in and processing requests. - Assisting patrons with locating library materials - Performing routine clerical and maintenance duties such as opening and closing of the library, and collecting/emptying the book drop. - Supervise teen volunteers in project work and library programs. Show less

  • Macy's
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Associate
      • Oct 2021 - Feb 2022

      - Fulfilled all sales associate duties in a high-end sales outlet. - Handled customer-service including POS, sales, and inventory management. - Fulfilled all sales associate duties in a high-end sales outlet. - Handled customer-service including POS, sales, and inventory management.

  • Barnes & Noble College
    • United States
    • Retail
    • 700 & Above Employee
    • Book Seller
      • Aug 2021 - Oct 2021

      - Assisted an average of 60 customers per day in fulfilling their needs by giving directions and recommendations. - Offered outstanding customer service by helping customers with questions, problems, and complaints over phone and in-person. - Restocked and organized merchandise and textbooks to keep a clean environment. - Processed merchandise through POS register system. - Increased subscription sales for Bartleby, a virtual student homework service. - Assisted an average of 60 customers per day in fulfilling their needs by giving directions and recommendations. - Offered outstanding customer service by helping customers with questions, problems, and complaints over phone and in-person. - Restocked and organized merchandise and textbooks to keep a clean environment. - Processed merchandise through POS register system. - Increased subscription sales for Bartleby, a virtual student homework service.

  • Muslim Student Association, CSULB
    • United States
    • Religious Institutions
    • Vice President
      • Aug 2020 - Jul 2021

      - Collaborated with board members in creating and planning virtual events and programs during the COVID-19 pandemic. - Conducted meetings and developed projects to foster virtual participation. - Designed flyers for events using Canva to manage promotional events. - Organized ASL interpreters for events. - Collaborated with board members in creating and planning virtual events and programs during the COVID-19 pandemic. - Conducted meetings and developed projects to foster virtual participation. - Designed flyers for events using Canva to manage promotional events. - Organized ASL interpreters for events.

  • CSULB Bookstore
    • United States
    • Book and Periodical Publishing
    • 1 - 100 Employee
    • Temporary Associate
      • Aug 2019 - Oct 2019

      - Answered phone calls from customers about questions about merchandise and policies - Prepare displays of merchandise and assist with relocation of stock when needed - Assisted customers in various ways, including searching for books and retrieving purchased items from the warehouse - Answered phone calls from customers about questions about merchandise and policies - Prepare displays of merchandise and assist with relocation of stock when needed - Assisted customers in various ways, including searching for books and retrieving purchased items from the warehouse

Education

  • University of California, Los Angeles
    Masters, Library and Information Science
    2022 - 2024
  • California State University-Long Beach
    Bachelor of Arts - BA, History
    2017 - 2021
  • Gahr High School
    High School Diploma
    2014 - 2017

Community

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