Urszula Szudlich

HR Department - Japanese Language Translator at TS TECH POLAND SP. Z O. O.
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Contact Information
us****@****om
(386) 825-5501
Location
Katowice Metropolitan Area, PL
Languages
  • angielski Full professional proficiency
  • japoński Professional working proficiency

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Bio

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Credentials

  • Japanese Language Proficiency Test, level N1
    The Japan Foundation
    Aug, 2021
    - Nov, 2024

Experience

    • Poland
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • HR Department - Japanese Language Translator
      • Jan 2022 - Present

    • Ireland
    • Computer Games
    • 700 & Above Employee
    • Player Support Specialist with Japanese
      • Mar 2020 - Dec 2021

      - assisting video game players in troubleshooting their account and game issues via ticketing system (account issues, technical issues, payment issues, refunds); - assisting the developer by forwarding them important information from the issues reported by the customers; - monitoring issues and escalating them as needed; - assisting video game players in troubleshooting their account and game issues via ticketing system (account issues, technical issues, payment issues, refunds); - assisting the developer by forwarding them important information from the issues reported by the customers; - monitoring issues and escalating them as needed;

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Finance and Accounting Junior Process Specialist
      • Dec 2019 - May 2020

      Responsible for processing transactions and reporting in following areas: - Create and approve Electronic or Manual Expenses - Perform control and reporting process - Review and resolve employees queries - working in SAP system Responsible for processing transactions and reporting in following areas: - Create and approve Electronic or Manual Expenses - Perform control and reporting process - Review and resolve employees queries - working in SAP system

    • Ireland
    • Computer Games
    • 700 & Above Employee
    • FQA Tester
      • Sep 2019 - Sep 2019

      - testing assigned video game software using the Keywords Studios testing process - finding software defects using the test cases provided by the Test Lead - entering defects into the bug database quickly, effectively and clearly by using the bug writing standards and set terminology provided - perform bug regression - help troubleshoot hardware and software issues used for testing - testing assigned video game software using the Keywords Studios testing process - finding software defects using the test cases provided by the Test Lead - entering defects into the bug database quickly, effectively and clearly by using the bug writing standards and set terminology provided - perform bug regression - help troubleshoot hardware and software issues used for testing

Education

  • Uniwersytet Śląski w Katowicach
    Magister (Mgr), Filologia angielska, specjalność: tłumaczeniowa z językiem japońskim
    2017 - 2019
  • Uniwersytet Śląski w Katowicach
    Licencjat (Lic.), Filologia angielska, specjalność: tłumaczeniowa z językiem japońskim
    2014 - 2017

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