Customer Service Manager

• Mar 2023 - Present

• Manage Internal Sales person• Manage Procurement Department• Inventory control - Stock codes, Bills of material • Project orders - Create and load Job cards and projects on system• Foreign customers - Spares quotations, invoicing and packing lists • Manage all shipping logistics • Update and maintain Contract Pricing on the system• Update and maintain transactions and company details mining Portals • Weekly and monthly reports for Sales Orders, Backorders and Invoicing• Update and maintain ISO Systems for Customer Service Department • Stocktaking Show less

Accounts Payable Specialist (Accounts Assistant)

• Nov 2016 - May 2023

Accounts Payable (Creditors), Cashbook, Accounts Assistant.  Processing of all trade and sundry invoices Reconciliation of all trade and sundry accounts Book Value R10,000 000.00 – Book Volume 100 Suppliers Cashbook Reconciliation Investigation and Resolution of queries Loading all payments on Bank for payment Various Adhoc duties

Operational Support (Credit Control)

• Sep 2015 - Oct 2016

o Loading of all submissions - Property, Casualty and Financial Lines o Policy calculation’s for Processing o Issuing Invoices o Issuing Policy Documents o Credit Control - Investigation and Resolution queries o Issuing of Sasria Documents o Adhoc duties o Loading of all submissions - Property, Casualty and Financial Lines o Policy calculation’s for Processing o Issuing Invoices o Issuing Policy Documents o Credit Control - Investigation and Resolution queries o Issuing of Sasria Documents o Adhoc duties

Creditors Manager

• Feb 2015 - Aug 2015

Creditors Supervisor

• Oct 2014 - Jan 2015

o Supervising Trade Creditors department –5 clerks o Book value – R33 million - Book volume – 300 o Checking creditors recons o Posting of invoice and Payment journals o Check and prepare Creditors month end recons. o Compile monthly performance stats o Supervising Trade Creditors department –5 clerks o Book value – R33 million - Book volume – 300 o Checking creditors recons o Posting of invoice and Payment journals o Check and prepare Creditors month end recons. o Compile monthly performance stats

Creditors Supervisor

• Jun 2013 - Sep 2014

o Managing Trade and Sundry Creditors department –11 clerks o Book value – R33 million - Book volume – 300 o Checking creditors recons o Posting of invoice and Payment journals o Daily Cash Forecast o Loading of payments on Cats for release o Ensure smooth running of department o Staff recruitment, training and Performance appraisals o Implementing systems and procedures o Monitor and manage escalated supplier queries o Handle legal dispute accounts o Check and prepare Creditors month end recons. o Compile monthly performance stats Show less

Credit Controller

• Jul 2012 - May 2013

o Special “clean up” operation involving old outstanding items on Debtors book o Investigating and finding outstanding payments and Bordereaux’s. o Allocation of payments and bordereaux’s o Special “clean up” operation involving old outstanding items on Debtors book o Investigating and finding outstanding payments and Bordereaux’s. o Allocation of payments and bordereaux’s

Creditors Manager

• Jan 2011 - Apr 2012

o Managing FAM Trade Creditors department – 2 Supervisors, 7 clerks o Book value – R13 million - Book volume - 300 o Ensure smooth running of department o Staff recruitment, training and Performance appraisals o Checking creditors recons o Implementing systems and procedures o Monitor and manage escalated supplier queries o Handle legal dispute accounts o Check and prepare Creditors dept month end figures for management packs o Compile monthly performance stats o Signing off on journals o Signing off on new suppliers, verifying bank and FICA details and updating supplier details on Pastel Show less

Creditors Manager

• Apr 2010 - Dec 2010

Accounts Payable Supervisor

• Aug 2007 - Mar 2010

o Supervising 5 creditors staff members o Book value – R16 million - Book volume - 170 o Perform monthly appraisals and provide staff training o Implementing systems and procedures o Checking all creditors recons and loading them for payment o Reconciliation of Accounts Payable G/L accounts o Supplier data maintenance o Weekly COD payment runs o Monthly Creditors performance stats o Maintaining ISO Standards and procedures o Supervising 5 creditors staff members o Book value – R16 million - Book volume - 170 o Perform monthly appraisals and provide staff training o Implementing systems and procedures o Checking all creditors recons and loading them for payment o Reconciliation of Accounts Payable G/L accounts o Supplier data maintenance o Weekly COD payment runs o Monthly Creditors performance stats o Maintaining ISO Standards and procedures

Account Specialist

• Feb 2007 - Jul 2007

Procurement Coordinator

• Nov 2006 - Feb 2007

o Assisting Purchase Co-ordinator with processing procurement orders o Assisting Purchase Co-ordinator with processing procurement invoices o Assessing new in house system process – NC Procure o Training staff on new system , accounting practice o Assisting with year-end closure – accruals o Assisting Purchase Co-ordinator with processing procurement orders o Assisting Purchase Co-ordinator with processing procurement invoices o Assessing new in house system process – NC Procure o Training staff on new system , accounting practice o Assisting with year-end closure – accruals

Creditors Supervisor

• Dec 2000 - Oct 2006

o Supervision of Creditors Clerk o Processing and Payments of all Travel, EMS, Legal and Roadside claims o Processing and reconciliation of Claims cashbooks o Reconciliation of Claims General ledger Recons to trial balance o American express card reconciliation and payment o Travel Claims Debtors invoicing o RSC Levies & Vat o Queries, Filing and Client liaison Special Projects 1. Setup of Roadside Assistance Claims Department – (6 Month Project) • Recruitment, training and supervision of 8 Claims clerks • Claims stats and reports • Claims queries 2. Travel Claims – (6 Month Project) • Investigation on error ratio of staff compliment • Discovered system error on data interphase • Monthly claims report • Daily claims data integrity, estimate and validation chec Show less

Creditors Clerk

• Apr 1999 - Nov 2000

Foreign Creditors Clerk/Bookkeeper

• Sep 1995 - Mar 1999

Started off as Filing Clerk – Promoted to Creditors Clerk after 6 months Duties and responsibilities - Foreign Creditors Clerk o Creditors reconciliation & payment of local & foreign creditors o Book value R 3 million – Book volume 150 Creditors o Reception and Switchboard o Queries, Filing and Client liason Purchasing of Drafts & TT”s o General ledger reconciliation on profit & loss o Cheque requisition Duties and responsibilities – Bookkeeper (09.1998) o Daily expenses / Sundry Creditors payments - full fun o RSC Levies & VAT Returns o Process & Reconciliation of Cashbook – Value 5 million o Monthly balancing of Creditors & Debtors ledger o General ledger journal entries & reconciliation to trial balance o Supervision of Data Capturer, Creditors & Debtors staff o Backup & Retrieval of Data on a daily basis o File control knowledge Show less