Ursula Barbosa

Pension Administrator at New Ireland Assurance
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Location
Ireland, IE

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Credentials

  • Building Trust
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • Customer Service: Creating Customer Value
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • Customer Service: Serving Internal Customers
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • Data Ethics: Managing Your Private Customer Data
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • Learning Data Governance
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • Learning Data Science: Understanding the Basics
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • Listening to Customers
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • Phone-Based Customer Service
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • PowerPoint 2010: Tips, Tricks, and Shortcuts
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • The Science of Sales
    LinkedIn
    Aug, 2020
    - Sep, 2024
  • Data Visualization: Storytelling
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Financial Basics Everyone Should Know
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Project Management Foundations: Communication
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Writing in Plain English
    LinkedIn
    Jul, 2020
    - Sep, 2024
  • Big Data in the Age of AI
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Delivering Results Effectively
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Handling Workplace Change as an Employee
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Managing Stress for Positive Change
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Productivity Tips: Using Technology
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Project Management Simplified
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Making Quick Decisions
    LinkedIn
    May, 2020
    - Sep, 2024

Experience

    • Ireland
    • Financial Services
    • 1 - 100 Employee
    • Pension Administrator
      • Sep 2018 - Present

    • Brazil
    • Wellness and Fitness Services
    • 500 - 600 Employee
    • Senior Finance Assistant
      • Jan 2010 - Nov 2014

      Promoted from Finance Junior to Finance Senior within 1 yearPresented financial reporting to the manager daily to obtain the individual achievement established Collaborated with the team work to achieve significant targets with strict deadlines Assisted to process accounts for the month-end close process providing statement records on the systemCarried out maintenance of financial records and patient costing on the system (software- Medicware) during their stay to provide the auditor with accurate informationReviewed and applied discounts and submitted warranties for orthotic, prosthetic and high cost medication before generating statement on the software (EMS Ventura)Processed prices updates on the ERP software (Medicware) ensuring compliance with insurance policy requirements relating to billing Generated invoice and collection of payment for services and material including high cost medication, orthotic and prosthetic per file summarizing the cost per patient individually for the month-end close processInvestigated and troubleshot queries relating to non-payment of invoices with the auditor minimising losses Audited files individually sent from all hospital department including small sutures, high complex surgery and ICU before issuing pre-payment invoice to the medical auditor Helped the team to register relevant amount files from emergency service evaluating the statement and maintaining standards high daily

    • Brazil
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Front Desk Receptionist
      • Apr 2009 - Jan 2010

      Responsible for check in elective and emergency patients for surgeries and recording medical information accurately for staffRequested authorisation from private health insurance for elective surgeries in advancePerformed insurance data entry duties and provided surgery centre, doctors and patients with feedbackFilled paperwork and organised to be sent to the finance department at the end of each dayResponsible for patient placement from the Emergency and elective admissions managing check in and check out into wards.Managed surgery schedule matching the authorisations with patients surgery appointments dailyCollected payments for surgery and medications for all patients Confirmed admission dates and communicated patients with the information

    • Brazil
    • Hospitals and Health Care
    • 700 & Above Employee
    • Assistant Administrative
      • Jun 2008 - Jan 2009

      Scheduled appointments imaging exams giving to the patients accurate information about their exam pre-preparation Generated invoices for each exam including scintigraphy, magnetic resonance and PET Scan.Accompanied patients for check-up throughout the Hospital during their exams in a courteous mannerCoordinated doctors schedules and maintained patient flow by communicating patient arrivals or delaysManaged office and medical supply inventories; including receiving deliveries and organising supplies in stockrooms and exam rooms

Education

  • Universidade Gama Filho
    Master of Business Administration - MBA, Marketing
    2013 - 2014
  • Santo Amaro University (UNISA) São Paulo, Brazil
    Bacharelor, Tourism and Travel Services Management
    2001 - 2005

Community

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