Ursula Barbosa
Pension Administrator at New Ireland Assurance- Claim this Profile
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Credentials
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Building Trust
LinkedInAug, 2020- Sep, 2024 -
Customer Service: Creating Customer Value
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Customer Service: Serving Internal Customers
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Data Ethics: Managing Your Private Customer Data
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Learning Data Governance
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Learning Data Science: Understanding the Basics
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Listening to Customers
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Phone-Based Customer Service
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PowerPoint 2010: Tips, Tricks, and Shortcuts
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The Science of Sales
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Data Visualization: Storytelling
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Financial Basics Everyone Should Know
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Project Management Foundations: Communication
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Writing in Plain English
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Big Data in the Age of AI
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Delivering Results Effectively
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Handling Workplace Change as an Employee
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Managing Stress for Positive Change
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Productivity Tips: Using Technology
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Project Management Simplified
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Making Quick Decisions
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Experience
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New Ireland Assurance
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Ireland
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Financial Services
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1 - 100 Employee
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Pension Administrator
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Sep 2018 - Present
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Unimed Natal
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Brazil
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Wellness and Fitness Services
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500 - 600 Employee
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Senior Finance Assistant
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Jan 2010 - Nov 2014
Promoted from Finance Junior to Finance Senior within 1 yearPresented financial reporting to the manager daily to obtain the individual achievement established Collaborated with the team work to achieve significant targets with strict deadlines Assisted to process accounts for the month-end close process providing statement records on the systemCarried out maintenance of financial records and patient costing on the system (software- Medicware) during their stay to provide the auditor with accurate informationReviewed and applied discounts and submitted warranties for orthotic, prosthetic and high cost medication before generating statement on the software (EMS Ventura)Processed prices updates on the ERP software (Medicware) ensuring compliance with insurance policy requirements relating to billing Generated invoice and collection of payment for services and material including high cost medication, orthotic and prosthetic per file summarizing the cost per patient individually for the month-end close processInvestigated and troubleshot queries relating to non-payment of invoices with the auditor minimising losses Audited files individually sent from all hospital department including small sutures, high complex surgery and ICU before issuing pre-payment invoice to the medical auditor Helped the team to register relevant amount files from emergency service evaluating the statement and maintaining standards high daily
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Hospital Do Coracao De Natal
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Brazil
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Hospitals and Health Care
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1 - 100 Employee
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Front Desk Receptionist
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Apr 2009 - Jan 2010
Responsible for check in elective and emergency patients for surgeries and recording medical information accurately for staffRequested authorisation from private health insurance for elective surgeries in advancePerformed insurance data entry duties and provided surgery centre, doctors and patients with feedbackFilled paperwork and organised to be sent to the finance department at the end of each dayResponsible for patient placement from the Emergency and elective admissions managing check in and check out into wards.Managed surgery schedule matching the authorisations with patients surgery appointments dailyCollected payments for surgery and medications for all patients Confirmed admission dates and communicated patients with the information
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HCOR
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Brazil
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Hospitals and Health Care
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700 & Above Employee
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Assistant Administrative
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Jun 2008 - Jan 2009
Scheduled appointments imaging exams giving to the patients accurate information about their exam pre-preparation Generated invoices for each exam including scintigraphy, magnetic resonance and PET Scan.Accompanied patients for check-up throughout the Hospital during their exams in a courteous mannerCoordinated doctors schedules and maintained patient flow by communicating patient arrivals or delaysManaged office and medical supply inventories; including receiving deliveries and organising supplies in stockrooms and exam rooms
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Education
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Universidade Gama Filho
Master of Business Administration - MBA, Marketing -
Santo Amaro University (UNISA) São Paulo, Brazil
Bacharelor, Tourism and Travel Services Management