Ursula Batten
Practice Consultant at Elevance Health- Claim this Profile
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Bio
Shardel Jackson, MSN, MPH, RN
To whom it may concern, I am writing this letter to highly recommend Ursula Batten. I worked with Ursula in Tampa, FL, at REACHUP, Inc., a non-profit organization that aims to advocate for and mobilize resources, to help communities achieve equality in healthcare and positive health for families. As a nurse home visitor for the Nurse Family Partnership (NFP) program, Ursula became an outstanding and invaluable asset in the many daunting tasks pertaining to coordination of care, family planning and prenatal education, and client data analysis. She worked on multiple tasks related to NFP’s success from program member engagement and management, to inter-departmental coordination and communication. I witnessed her constant want to improve herself and take on challenging responsibilities. Her great time management skills and ability to multi-task made her an excellent addition to the organization and as a result, we were able to establish and maintain essential relationships with target populations. Furthermore, Ursula’s exceptional attention to detail helped us organize and maintain engagement with various populations. Ursula’s exceptionally amicable personality and
Shardel Jackson, MSN, MPH, RN
To whom it may concern, I am writing this letter to highly recommend Ursula Batten. I worked with Ursula in Tampa, FL, at REACHUP, Inc., a non-profit organization that aims to advocate for and mobilize resources, to help communities achieve equality in healthcare and positive health for families. As a nurse home visitor for the Nurse Family Partnership (NFP) program, Ursula became an outstanding and invaluable asset in the many daunting tasks pertaining to coordination of care, family planning and prenatal education, and client data analysis. She worked on multiple tasks related to NFP’s success from program member engagement and management, to inter-departmental coordination and communication. I witnessed her constant want to improve herself and take on challenging responsibilities. Her great time management skills and ability to multi-task made her an excellent addition to the organization and as a result, we were able to establish and maintain essential relationships with target populations. Furthermore, Ursula’s exceptional attention to detail helped us organize and maintain engagement with various populations. Ursula’s exceptionally amicable personality and
Shardel Jackson, MSN, MPH, RN
To whom it may concern, I am writing this letter to highly recommend Ursula Batten. I worked with Ursula in Tampa, FL, at REACHUP, Inc., a non-profit organization that aims to advocate for and mobilize resources, to help communities achieve equality in healthcare and positive health for families. As a nurse home visitor for the Nurse Family Partnership (NFP) program, Ursula became an outstanding and invaluable asset in the many daunting tasks pertaining to coordination of care, family planning and prenatal education, and client data analysis. She worked on multiple tasks related to NFP’s success from program member engagement and management, to inter-departmental coordination and communication. I witnessed her constant want to improve herself and take on challenging responsibilities. Her great time management skills and ability to multi-task made her an excellent addition to the organization and as a result, we were able to establish and maintain essential relationships with target populations. Furthermore, Ursula’s exceptional attention to detail helped us organize and maintain engagement with various populations. Ursula’s exceptionally amicable personality and
Shardel Jackson, MSN, MPH, RN
To whom it may concern, I am writing this letter to highly recommend Ursula Batten. I worked with Ursula in Tampa, FL, at REACHUP, Inc., a non-profit organization that aims to advocate for and mobilize resources, to help communities achieve equality in healthcare and positive health for families. As a nurse home visitor for the Nurse Family Partnership (NFP) program, Ursula became an outstanding and invaluable asset in the many daunting tasks pertaining to coordination of care, family planning and prenatal education, and client data analysis. She worked on multiple tasks related to NFP’s success from program member engagement and management, to inter-departmental coordination and communication. I witnessed her constant want to improve herself and take on challenging responsibilities. Her great time management skills and ability to multi-task made her an excellent addition to the organization and as a result, we were able to establish and maintain essential relationships with target populations. Furthermore, Ursula’s exceptional attention to detail helped us organize and maintain engagement with various populations. Ursula’s exceptionally amicable personality and
Credentials
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Registered Nurse
Florida Department of HealthJul, 2004- Nov, 2024 -
Certification in Healthcare Informatics
Drexel University -
Lean Six Sigma Green Belt
Florida Institute of Technology
Experience
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Elevance Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Practice Consultant
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Jan 2022 - Present
Supports provider awareness and understanding of member and provider programs. Leads implementation and expansion of Quality Incentive Programs in health plan. Coordinates with OB providers to develop and implement quality initiatives that will drive outcomes and meet NCQA standards. Subject matter expert for health plan and corporate on various workgroups and initiatives related to maternal/child health & quality improvement. Serves as a positive clinical liaison between OB providers and health plans to promote high quality, cost-effective, evidenced-based care. Analyzes and interprets data to make data informed decisions. Developing innovative methods to drive key departmental priorities and improved ROI. Show less
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Centene Corporation
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United States
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Hospitals and Health Care
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700 & Above Employee
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Pediatric Care Manager
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Jul 2020 - Jan 2022
Assessing member’s current health status and utilization of benefits. Educating family of chronically ill and medically fragile families on managing medical/behavioral conditions. Coordinating appropriate follow-up care with Primary Care and Specialty providers. Development and review of care plans to assist members in reaching optimal health. Provides referrals to community based resources. Coordination of members care through participating in integrated care rounds. Assessing member’s current health status and utilization of benefits. Educating family of chronically ill and medically fragile families on managing medical/behavioral conditions. Coordinating appropriate follow-up care with Primary Care and Specialty providers. Development and review of care plans to assist members in reaching optimal health. Provides referrals to community based resources. Coordination of members care through participating in integrated care rounds.
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Amerigroup/Simply Healthcare
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Tampa/St. Petersburg, Florida Area
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Nurse Case Manager
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Nov 2014 - Jul 2020
Charged with leading coordination efforts of members and physicians healthcare operations with current programs. Educate members on chronic and high-risk disease processes during pregnancy. Ensure members are compliant with current care plans. Deliver current education on family planning, utilization management initiatives, and processes for pregnant members. Charged with leading coordination efforts of members and physicians healthcare operations with current programs. Educate members on chronic and high-risk disease processes during pregnancy. Ensure members are compliant with current care plans. Deliver current education on family planning, utilization management initiatives, and processes for pregnant members.
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Reachup, Inc.
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Tampa, FL
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Nurse Home Visitor – Nurse Family Partnership
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Jan 2014 - Oct 2014
Served as the relief supervisor and Registered Nurse Home Visitor. Developed member engagement and inner-office processes and procedures that focused on quality of care for patients. Delivered prenatal education focused on decreasing risk of infant morbidity and mortality. Served as the relief supervisor and Registered Nurse Home Visitor. Developed member engagement and inner-office processes and procedures that focused on quality of care for patients. Delivered prenatal education focused on decreasing risk of infant morbidity and mortality.
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Alere Health
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Atlanta, GA
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Clinical Assessment Case Manager
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Jan 2013 - Jan 2014
Served as a Case Manager in the Clinical Assessment Dept educating members on high-risk disease process and chronic illnesses during pregnancy. Initiated care plans to coordinate care with providers. Served as a Case Manager in the Clinical Assessment Dept educating members on high-risk disease process and chronic illnesses during pregnancy. Initiated care plans to coordinate care with providers.
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Morton Plant Hospital
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Clearwater, FL
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Clinical Nurse II
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Jul 2011 - Dec 2013
Served as an RN with oversight of Labor and Delivery, Antepartum and Postpartum patient care. Served in PACU for obstetrical surgery cases and as an operating room circulator for obstetrical cases. Served as an RN with oversight of Labor and Delivery, Antepartum and Postpartum patient care. Served in PACU for obstetrical surgery cases and as an operating room circulator for obstetrical cases.
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Universal Health Care
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United States
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Insurance
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100 - 200 Employee
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Perinatal Case Manager
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Nov 2010 - Jun 2011
Served as case manager and care coordinator for patients and physicians within the current healthcare plan. Provided members with education on specific diseases during pregnancy, how to minimize healthcare issues, and ways to remain compliant to plan of care. Served as case manager and care coordinator for patients and physicians within the current healthcare plan. Provided members with education on specific diseases during pregnancy, how to minimize healthcare issues, and ways to remain compliant to plan of care.
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Morton Plant Hospital
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Clearwater, FL
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Clinical Nurse II
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Aug 2005 - Oct 2010
As a primary Clinical RN, oversaw Antepartum, Postpartum, Labor and Delivery, and Women’s Center Triage patients. As a primary Clinical RN, oversaw Antepartum, Postpartum, Labor and Delivery, and Women’s Center Triage patients.
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Johns Hopkins All Children's Hospital
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United States
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Hospitals and Health Care
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700 & Above Employee
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Neonatal Intensive Care Nurse
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Jun 2004 - Jul 2005
Served as a Neonatal Intensive Care RN for Level II and Level III neonates. Served as a Neonatal Intensive Care RN for Level II and Level III neonates.
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Education
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Drexel University's College of Nursing and Health Professions
Master of Science - MS, Nursing Innovation -
St. Petersburg College
Bachelor of Science - BS, Registered Nursing/Registered Nurse -
St. Petersburg College
Associate of Science - AS, Registered Nursing/Registered Nurse
Community
