Ursalla Richards
Team Lead, QA & Commercial Accounts, U.S. Partnerships at Home Credit US- Claim this Profile
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Bio
Kyle Thomas
I had the great pleasure of being hired and having Ursalla as my Sales Manager at HCUS. Her upbeat enthusiasm, no matter the circumstances. Her methods are instinctive and methods are indisputable while producing positive results to accomplish KPI’s. Ursalla always has respect from her subordinates, encouraging, motivating, and working right along with us. Her sales professionals appreciated his effort and the fact that she would go on sales calls with us to help improve sales. I would gladly work with Ursalla again, any organization would be lucky to have her.
Charleen Chritton
Ursalla is such a pleasant person to work with and be around. She is incredibly positive and always willing to help others. She has a great energy and she inspires those around her to share her positivity. She attacks problems head on and continues working the issue until it is resolved. I know Ursalla will be successful in whatever she does simply due to the passion and positivity that she brings with her.
Kyle Thomas
I had the great pleasure of being hired and having Ursalla as my Sales Manager at HCUS. Her upbeat enthusiasm, no matter the circumstances. Her methods are instinctive and methods are indisputable while producing positive results to accomplish KPI’s. Ursalla always has respect from her subordinates, encouraging, motivating, and working right along with us. Her sales professionals appreciated his effort and the fact that she would go on sales calls with us to help improve sales. I would gladly work with Ursalla again, any organization would be lucky to have her.
Charleen Chritton
Ursalla is such a pleasant person to work with and be around. She is incredibly positive and always willing to help others. She has a great energy and she inspires those around her to share her positivity. She attacks problems head on and continues working the issue until it is resolved. I know Ursalla will be successful in whatever she does simply due to the passion and positivity that she brings with her.
Kyle Thomas
I had the great pleasure of being hired and having Ursalla as my Sales Manager at HCUS. Her upbeat enthusiasm, no matter the circumstances. Her methods are instinctive and methods are indisputable while producing positive results to accomplish KPI’s. Ursalla always has respect from her subordinates, encouraging, motivating, and working right along with us. Her sales professionals appreciated his effort and the fact that she would go on sales calls with us to help improve sales. I would gladly work with Ursalla again, any organization would be lucky to have her.
Charleen Chritton
Ursalla is such a pleasant person to work with and be around. She is incredibly positive and always willing to help others. She has a great energy and she inspires those around her to share her positivity. She attacks problems head on and continues working the issue until it is resolved. I know Ursalla will be successful in whatever she does simply due to the passion and positivity that she brings with her.
Kyle Thomas
I had the great pleasure of being hired and having Ursalla as my Sales Manager at HCUS. Her upbeat enthusiasm, no matter the circumstances. Her methods are instinctive and methods are indisputable while producing positive results to accomplish KPI’s. Ursalla always has respect from her subordinates, encouraging, motivating, and working right along with us. Her sales professionals appreciated his effort and the fact that she would go on sales calls with us to help improve sales. I would gladly work with Ursalla again, any organization would be lucky to have her.
Charleen Chritton
Ursalla is such a pleasant person to work with and be around. She is incredibly positive and always willing to help others. She has a great energy and she inspires those around her to share her positivity. She attacks problems head on and continues working the issue until it is resolved. I know Ursalla will be successful in whatever she does simply due to the passion and positivity that she brings with her.
Credentials
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B2B Marketing on LinkedIn
LinkedInAug, 2019- Nov, 2024 -
CPR (CPR)
Home Credit USMay, 2018- Nov, 2024 -
Six Sigma Professional Certification
The Council for Six Sigma Certification (CSSC)May, 2017- Nov, 2024 -
Google AdWords
GoogleJun, 2010- Nov, 2024 -
Zeta Phi Beta Sorority, Inc
Zeta Phi Beta Sorority, Inc. - OfficialMar, 1987- Nov, 2024
Experience
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Home Credit US
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United States
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Financial Services
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100 - 200 Employee
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Team Lead, QA & Commercial Accounts, U.S. Partnerships
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May 2019 - Present
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Inside Sales Manager, U.S. Partnerships
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Jul 2016 - May 2019
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YP, The Real Yellow Pages®
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United States
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Advertising Services
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700 & Above Employee
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Area Sales Manager
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Jan 2005 - Jan 2016
Supervising, motivating, developing and training telemarketing sales representatives. Responsible for design, implementation and administration of sales campaigns in order to meet or exceed revenue objectives in Yellow Pages, White Pages, YP.Com, Websites, Search Engine Marketing, Digital Express Postcards and meet all publication deadlines. Responsible for quality assurance of all paperwork (i.e., contracts advertising copy, etc.) sent to the publishing organization and the resolution of… Show more Supervising, motivating, developing and training telemarketing sales representatives. Responsible for design, implementation and administration of sales campaigns in order to meet or exceed revenue objectives in Yellow Pages, White Pages, YP.Com, Websites, Search Engine Marketing, Digital Express Postcards and meet all publication deadlines. Responsible for quality assurance of all paperwork (i.e., contracts advertising copy, etc.) sent to the publishing organization and the resolution of sales errors and complaints in a timely manner. Responsible for observing sales calls to evaluate, develop and coach telemarketing sales representatives. Knowledge of telemarketing sales techniques in various campaigns in the directory product line and on-line product line in the sales field. Strong interpersonal skills including building a high degree of team orientation. Ability to coordinate, multiple task simultaneously and self motivated. Flexible, strong oral, written and presentation communications skills and strong problem solving skills. Show less Supervising, motivating, developing and training telemarketing sales representatives. Responsible for design, implementation and administration of sales campaigns in order to meet or exceed revenue objectives in Yellow Pages, White Pages, YP.Com, Websites, Search Engine Marketing, Digital Express Postcards and meet all publication deadlines. Responsible for quality assurance of all paperwork (i.e., contracts advertising copy, etc.) sent to the publishing organization and the resolution of… Show more Supervising, motivating, developing and training telemarketing sales representatives. Responsible for design, implementation and administration of sales campaigns in order to meet or exceed revenue objectives in Yellow Pages, White Pages, YP.Com, Websites, Search Engine Marketing, Digital Express Postcards and meet all publication deadlines. Responsible for quality assurance of all paperwork (i.e., contracts advertising copy, etc.) sent to the publishing organization and the resolution of sales errors and complaints in a timely manner. Responsible for observing sales calls to evaluate, develop and coach telemarketing sales representatives. Knowledge of telemarketing sales techniques in various campaigns in the directory product line and on-line product line in the sales field. Strong interpersonal skills including building a high degree of team orientation. Ability to coordinate, multiple task simultaneously and self motivated. Flexible, strong oral, written and presentation communications skills and strong problem solving skills. Show less
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AT&T
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United States
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Telecommunications
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700 & Above Employee
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Advertising Sales Representative
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Mar 1996 - Jan 2005
Sales and servicing business accounts by telephone. Input data into a database and handle a high volume of paperwork. Work with reference materials, specifications and standards. Handle complaints, queries, ads in waiting, collect deposits for advertising and past due monies. Junior Achievement Volunteer; contributing to the youth of Kansas City, MO. Co-Trainer for Common Suites of Systems roll out in Kansas City market. Work the majority of time with minimum supervision. Sales and servicing business accounts by telephone. Input data into a database and handle a high volume of paperwork. Work with reference materials, specifications and standards. Handle complaints, queries, ads in waiting, collect deposits for advertising and past due monies. Junior Achievement Volunteer; contributing to the youth of Kansas City, MO. Co-Trainer for Common Suites of Systems roll out in Kansas City market. Work the majority of time with minimum supervision.
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Education
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Illinois State University
Accounting and Business/Management
Community
