Upeka Ranawaka

Sales Support Executive at Connex Information Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
LK

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Credentials

  • Cloud Sales Fundamentals
    Acronis
    Mar, 2022
    - Nov, 2024

Experience

  • Connex Information Technologies
    • Sri Lanka
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Sales Support Executive
      • Aug 2021 - Present

      • Preparation of quotations. • Introduced and implemented new analysis and reporting tools. • Prepping monthly sales reports, sales revenue reports, opportunity analysis, etc. & submitting same to Top Brass. • Improved raising and monitoring of customer financial support documentation. • Produce various data reports to assist the Sales Team. • Manage daily orders and requests from the wider team. • Working with sales and marketing teams to meet all customer requirements. • Preparation of quotations. • Introduced and implemented new analysis and reporting tools. • Prepping monthly sales reports, sales revenue reports, opportunity analysis, etc. & submitting same to Top Brass. • Improved raising and monitoring of customer financial support documentation. • Produce various data reports to assist the Sales Team. • Manage daily orders and requests from the wider team. • Working with sales and marketing teams to meet all customer requirements.

  • Civic Business Solutions (Private) Limited
    • Sri Lanka
    • Marketing Coordinator
      • Aug 2016 - Jul 2021

      • Handle tender and quotation documents. • Coordinate the ongoing and upcoming Projects with Partners. • Helping presales team in documentation. • Coordination with the other departments on administration related matters. • Follow up on the documents, create reports, and support marketing teams for tenders/quotations. • Handle customer requests and follow up on them. • Deal with customer support calls. • Communicating with target audiences and managing customer relationships. • Handling walk-in customers.

  • Bank of Ceylon
    • Sri Lanka
    • Banking
    • 700 & Above Employee
    • Customer Service Trainee
      • Jul 2014 - Jan 2015

      • Dealing with daily customer inquiries. • Performing data analysis on TAX. • Handled daily transactions on cash and cheques. • Deal with customer support calls. • Dealing with daily customer inquiries. • Performing data analysis on TAX. • Handled daily transactions on cash and cheques. • Deal with customer support calls.

Education

  • Chartered Institute of Personnel Management (CIPM).
    PQHRM - Managerial Level, Human Resources Management/Personnel Administration, General
    2020 - 2021
  • Chartered Institute of Personnel Management (CIPM).
    PQHRM - Operational Level, Human Resources Management/Personnel Administration, General
    2020 - 2020
  • University of Sri Jayewardenepura
    Bachelor of Science in Business Studies, Business Administration and Management, General
    2014 - 2018
  • National Institute of Business Management (NIBM - Sri Lanka)
    Certificate Course in Computer Science, Computer Science
    2013 - 2014
  • St. Paul's Milagiriya
    Commerce
    2000 - 2013
  • AAT Sri Lanka
    AAT - Stage 1, Accounting
    2011 - 2012

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