Experience

Hirt & Carter

• South Africa
• Printing Services
• 300 - 400 Employee

• Customer Service Representative

  • Jul 2021 - Present

  • Accurately convert quote into a job and brief PC on production requirements and timings • Maintaining efficient and accurate flow of information pertaining to production • Prioritising and production planning input • Responds to all customer queries timeously • Generate various spreadsheets and reports as and when required

• Internal Sales Support

  • Jan 2021 - Jun 2021

  • Receives specs from production co-ordinator or customer to produce accurate quotes • Creates a job on 365 Business Central and produces a work ticket by department ensuring specs are accurately captured and reflected on the work ticket • Conducts pre-production meetings with production department heads • Ensures orders are timeously and accurately processed by checking reports daily • Follows up and ensures that delivery dates are achieved via reports • Handle customer queries efficiently and timeously • Follow up with customers/rep ensuring timeous return of proofs • Forward approved Quality department colour standard to the customer/rep for approval and follow up on their return. Show less

• Production Controller

  • Jan 2020 - Jun 2020

• Production Coordinator

  • May 2018 - Jan 2020


Kontra Signs Cape cc
• Receptionist / Internal Sales

  • Jan 2017 - Apr 2018

Bytes Document Solutions
• United Kingdom
• Software Development
• 1 - 100 Employee
• Site Controller

  • Nov 2007 - Nov 2017

Nashua Cape Town
• South Africa
• Retail Office Equipment
• 1 - 100 Employee
• Trainee Repair Technician

  • May 2007 - Aug 2007