Experience

Inspire

• Canada
• Higher Education
• 1 - 100 Employee

• Business Development Support

  • Jun 2023 - Present

  Responsible for the streamlining and optimisation of systems and business processes within the organisation, as well as the coordination of the delivery of products and services to both public and private sectors in NI and ROI.- Assisting with bids and tenders for external clients- Introducing and rolling out standardised procedures relating to products and services, client and partner management systems and operational efficiency- Working collaboratively with internal and external stakeholders to improve business practices and quality of services provided- Project Managing the implementation of new systems such as CRMs- Business Development duties to discover and establish new business opportunities and relationships in both public and private sector Show less

• Administrative Assistant

  • May 2023 - Jun 2023

  Responsible for a wide range of tasks that contribute to the smooth functioning and growth of the organization, with a focus on systems and business development, contributing to business improvement on an operational level.- Scheduling meetings and training sessions- Sending reminders to stakeholders about ongoing projects- End-to-end compilation of evaluation forms, from creating and designing them to compiling the data and sending this to clients- Assisting with the billing of contractors Show less



AMS

• Maritime Transportation

• Recruitment Coordinator

  • Feb 2023 - Apr 2023

  Providing administrative and ad-hoc support to the recruitment team and the candidates.- Providing full administrative support for the end-to-end recruitment process, ensuring all recruitment data is managed accurately and in a timely manner- Coordinating background checks, reference checks and offer letters- Chasing outstanding information from candidates and recruiters- Generating updates and reports on progress of recruitment campaigns as required- Creating and advertising jobs on various job boards Show less

• Senior Sourcing Specialist

  • Oct 2022 - Feb 2023

  Led and executed effective sourcing strategies to find and attract qualified candidates for various positions. - Developed and managed the business relationship between the company and assigned suppliers- Created and posted job adverts on LinkedIn, job boards and other platforms- Screened and shortlisted candidates based on their resumes and cover letters- Scheduled and conducted candidate interviews- Maintained accurate records of candidates’ data and status in the applicant tracking systemAchievements:- Over 150 candidates placed - Over 60 positive feedback instances from candidates, hiring managers and colleagues- Received over 15 nominations for various employee recognition awards Show less

• Sourcing Specialist

  • Apr 2022 - Oct 2022

  Promoted to senior sourcing specialist in October 2022



Intelling Ltd

• United Kingdom
• Outsourcing/Offshoring
• 100 - 200 Employee

• Customer Sales Specialist

  • Nov 2021 - Apr 2022

  Providing outstanding customer service to both new and existing customers through inbound calls. Identifying and pursuing new business opportunities, managing customer relationships, and achieving sales targets. - Answered incoming calls from both existing and potential customers and answering their queries about products, plans, and services - Provided information on promotions, discounts, and deals on products and services offered by the phone network - Assisted customers in selecting the right phone plan, device, and features that suit their needs and budget - Identified and addressed customer issues, concerns, and complaints in a timely and professional manner - Met or exceeded sales targets and quotas by promoting and selling the company's products. - Kept up-to-date with the latest product releases, features, and updates to provide accurate information to customers. Show less



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Sales Specialist

  • Aug 2019 - Sep 2021

  Working to deliver an excellent customer experience via web chat services for a major phone network. Responsible for driving sales growth by identifying and pursuing new business opportunities, managing customer relationships, and achieving sales targets to drive sales growth. - Identified and pursued new business opportunities through prospecting and lead generation - Built and maintained strong relationships with new and existing customers to drive sales growth and achieve targets - Developed and executed sales strategies to meet and exceed sales targets - Collaborated with other teams, including marketing, technical support and customer service, to deliver a seamless customer experience - Stayed up-to-date with industry trends and developments to identify new business opportunities - Accurately input customer data into the company's customer relationship management (CRM) system - Provided support and guidance to customers during the sales process, including pre- and post-sales support Show less



Beannchor Group

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Floor Staff

  • Jan 2019 - Jul 2019

  Ensuring that guests had a positive and enjoyable experience while maintaining a clean and safe environment. - Greeted and welcomed guests upon arrival and provided assistance as needed - Managed guest seating arrangements to ensure efficient use of space and resources - Maintained cleanliness of the bar and surrounding areas, including tables, chairs, and floors - Monitored guest behaviour to ensure a safe and comfortable environment for all guests and staff - Assisted with food and beverage service as needed, including taking orders, serving food and drinks, and processing payments Show less


Lavery's Belfast
• Floor Staff

  • Mar 2018 - Dec 2018

Victoria and Albert Museum
• United Kingdom
• Museums, Historical Sites, and Zoos
• 700 & Above Employee
• Team Leader

  • Sep 2017 - Dec 2017