Una Shepherd

Food Technologist at Alchemy Cordial Company
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU

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Experience

    • Australia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Food Technologist
      • Nov 2019 - Present

    • Australia
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Product Development Technologist
      • Dec 2018 - Aug 2019

    • Australia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Product Development Manager and Formulated Sales
      • May 2016 - Feb 2018

    • Food Technologist
      • Jan 2010 - May 2016

      Key Responsibilities: · Develop beverages for the Alchemy brand and also contract customers from concept through to launching the product. · Supervising and give advice to the production staff regarding formulations, processes and new machinery. · As HACCP team leader keeping the HACCP manual up to date, ensuring that all aspect of the HACCP plan are followed in the factory. · Implementing new procedures that will improve the performance of the production staff · Writing specifications, material safety data sheets and filling out customers questions in relation to products · Dealing with all customer complaints · Dealing with all technical issues that may arise.

    • Australia
    • Food and Beverage Manufacturing
    • 1 - 100 Employee
    • Senior Food Technologist
      • Jun 2007 - Dec 2009

      Key Responsibilities: · Working closely with the marketing department in fulfilling the briefs giving by the customer. · Following the New Product Development procedure to develop products that will be successful and profitable. · Sourcing ingredients at the best price from the right suppliers. · Shelf life all products to ensure that high quality product are launched. · Organise and supervise production trials and first productions. · Offering technological support and advice to the different departments when needed. · Train all the syrup staff on basic knowledge they require to make a batch, such as HACCP, allergen handling and the function of ingredients used in a batch. · Keeping all documentation up to date such as Ingredients Specifications and project files · Giving the Junior Technologist guidance and support with their projects.

    • Ireland
    • Retail
    • 700 & Above Employee
    • Product Development Technologist
      • Mar 2006 - Feb 2007

      Dunnes Stores is the largest retailer in Ireland. The role involved managing projects to a very tight deadline, in the Dairy Department of Dunnes Stores on new product development for own label products. These products included milk, cream, yoghurts, fromage frais, butter, spreads, cheeses, juices, eggs, chilled cream cakes and chilled desserts. Key Responsibilities: · Communicate with different suppliers on food products, in order to get the right product for the market segment at the right price. · Selecting the right packaging and packaging design to fit with current market trends, this would involve conversing with the graphic designers, printers, packaging companies and attending food photography shoots. · Ensuring that all technical aspects of the products are within specification, such as legal labelling requirements. · Carrying out gap analysis in order to keep up to date with competitors and market trends. · Managing customer complaints, store complaints, supplier non-conformances and product recalls. · Supporting the stores by visiting the stores one Saturday each month. · Tracking the sales all new products that are launched so as to ensure the products reach the projected sales. · Carrying out sensory taste panels to evaluate new products and to compare Dunnes Stores products with the competitors.

    • United Kingdom
    • Construction
    • Beverage Technologist
      • Jun 2003 - Mar 2006

      C & C (Ireland) Ltd is the largest beverage company in Ireland. The role involved development of new soft drink products, for the Irish market, to target specific market segments. Key Responsibilities: · Market Research involving attending conferences, exhibitions, consumer research workshops. · Working closely with suppliers and marketing department in order to identify a gap in the market and establish a new product development brief. · Following the Stage Gate Process to develop products that will be a successful and profitable. · Matching ingredients to gain a competitive price from suppliers. · Shelf life all products to ensure that high quality product are launched. · Organised and supervised production trials and first productions. · Train all staff on sensory evaluation skills to ensure that all staff can communicate their evaluation of products clearly when attending tasting and when assessing product quality on the factory floor.

    • Ireland
    • Food Production
    • 100 - 200 Employee
    • Food Technologist
      • Mar 2002 - Jun 2003

      This role involved the development of new meat products to match customer specifications Key Responsibilities: · Developing meat products to satisfy customers brief. · Carrying out trials and gaining an overall knowledge of the processes involved with all types of meat such as pork, beef and chicken. · Working closely with the process technologist on the factory floor to gain on hands experience. · Troubleshooting problems, which arose in relation to products and processes while carrying out trials on the product. · Working to ensure safe delivery of samples to customer.

    • Senior Research & Development Technologist
      • Aug 1999 - Nov 2001

      This role involved development of frozen ready meals from concept to launch for the English and Irish retail sector. Key Responsibilities: · Market Research - restaurant/retail visits, brainstorming · Writing product and process briefs with Account Manager · Development of innovative and cost effective products · Sourcing of new ingredients to the desired specification and cost · Liasing with production, quality control, finance and incoming inspection department in order to develop a product within the capabilities of the factory · Liasing and presenting to the retail customer to develop a product that matches their brief · Co-ordinating pre-production trials and first productions · Initiating the establishment of in-house and customer specifications · Ensuring nutrition and cooking instruction details are in compliance with product claims · Revamping of product throughout the product life cycle · Responsibly for documentation and maintenance of the Product Life File

Education

  • University College Birmingham
    Bachelor of Science (BSc), Food and Consumer Management
    1995 - 1999

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