Experience

Martak
• Canada
• Machinery Manufacturing
• 1 - 100 Employee
• Marketing Manager

  • Jun 2021 - Sep 2022


Heyrn ehf

• Marketing Specialist

  • May 2015 - May 2021

  Kopavogur, Iceland Marketing, Heyrn, Kopavogur, Iceland -Email Marketing -Customer Service (including emails, phone calls and in-person conversations) -Schedule appointments, bookings, sales and general organization. -Social Media Marketing: Facebook -Heyrn Iceland, is a excellent company that provides high quality hearing aids service and hearing aids. Heyrn gave me a lot of experience in professional communication as well opportunity in social media… Show more Marketing, Heyrn, Kopavogur, Iceland -Email Marketing -Customer Service (including emails, phone calls and in-person conversations) -Schedule appointments, bookings, sales and general organization. -Social Media Marketing: Facebook -Heyrn Iceland, is a excellent company that provides high quality hearing aids service and hearing aids. Heyrn gave me a lot of experience in professional communication as well opportunity in social media marketing. Last 2 years I worked with Heyrn remotely while studying abroad. Show less



American Aviation Academy, Inc

• Airlines and Aviation
• 1 - 100 Employee

• Mass Media Intern

  • Jan 2018 - Jul 2018

  Greater San Diego Area Mass Media Intern, American Aviation Academy, El Cajon, CA • Manage social media platforms • Analyze Facebook statistics and outreach • Advertising content creator • Photography and Video editor



Airport Hotel Smari

• Hotel Receptionist and Customer Service

  • Apr 2015 - Aug 2015

  Keflavik Iceland Hotel Receptionist, Airport Hotel Smari, Keflavik, Iceland -Resolved customer concerns: listened to complaints, rectified errors, answered questions, explained policies, processed refunds and credits -Provided fast and efficient customer service to hotel guests though in-person, email and phone conversations -Checked guests in/out, assisted with bookings, sales and orientation -Served on 12 hour shifts, operating both day and night At Airport Hotel Smári… Show more Hotel Receptionist, Airport Hotel Smari, Keflavik, Iceland -Resolved customer concerns: listened to complaints, rectified errors, answered questions, explained policies, processed refunds and credits -Provided fast and efficient customer service to hotel guests though in-person, email and phone conversations -Checked guests in/out, assisted with bookings, sales and orientation -Served on 12 hour shifts, operating both day and night At Airport Hotel Smári (That is now Airport Hotel Aurora Star) I worked at the front desk. Airport Hotel Smari was an excellent work experience that taught me effective multicultural communication skills. Experience working with diverse groups of clients from all around the world. Show less



Tivoli Resturant

• France
• Restaurants

• Waitress

  • Jun 2010 - Aug 2012

  Reykjavik, Iceland Waitress, Tivoli Restaurant, Reykjavik, Iceland *Resolved customer concerns: listened to complaints, rectified errors, answered questions, explained policies, processed refunds and credits *Provided fast and efficient customer service Tivoli was a restaurant located on the main street "Laugarvegur" down town Reykjavik, Iceland. I started working there after finishing high school in June 2010, during the summer I was working full time and during the winter, while attending college… Show more Waitress, Tivoli Restaurant, Reykjavik, Iceland *Resolved customer concerns: listened to complaints, rectified errors, answered questions, explained policies, processed refunds and credits *Provided fast and efficient customer service Tivoli was a restaurant located on the main street "Laugarvegur" down town Reykjavik, Iceland. I started working there after finishing high school in June 2010, during the summer I was working full time and during the winter, while attending college I was working part time. This job offered me great experience in costumer service and time management. Show less



Fréttablaðið

• 1 - 100 Employee

• Newspaper Delivery

  • May 2006 - Dec 2009

  Iceland Newspaper Delivery, Fréttablaðið, Reykjavik, Iceland *Delivering newspapers between 5-7am My first job was delivering newspapers to houses in my neighbourhood. I was 13 years old when I started delivering news papers before school. The papers had to be delivered before 7am and this gave me a great responsibility to be on time and commit to a job.