Experience

360factors, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Senior Technical Communication Specialist

  • Feb 2023 - Present

  Key Responsibilities: - Developing and maintaining technical documentation, including user manuals, e-guides, release notes, marketing content storyboards, and technical specifications, in compliance with industry standards and best practices. - Creating and managing a documentation plan that outlines project goals, deliverables, and timelines. - Collaborating with cross-functional teams, including product management, development, and quality assurance, to ensure the accuracy and… Show more Key Responsibilities: - Developing and maintaining technical documentation, including user manuals, e-guides, release notes, marketing content storyboards, and technical specifications, in compliance with industry standards and best practices. - Creating and managing a documentation plan that outlines project goals, deliverables, and timelines. - Collaborating with cross-functional teams, including product management, development, and quality assurance, to ensure the accuracy and completeness of documentation. - Using various authoring tools, such as JIRA, Asana, Vyond, and Microsoft Word, to execute daily activities and tasks. - Working on several Use cases for internally intergarted softwares. - Documenting E-Guides and Use cases Storyboards for internally integrated softwares such as Tableau - Business Intelligence Reporting Tool. - Working with subject matter experts to identify and understand complex technical concepts and translate them into clear and concise language - Developing and delivering training materials to support end-users and internal teams, including e-learning walkthroughs (video tutorials) for applications. - Conducting usability testing and user research to improve the effectiveness and usability of technical communication materials. - Staying updated with emerging trends and best practices in technical communication, information architecture, and user experience design. - Participating in development meetings to provide input on updates and to ensure that all work is aligned with product development timelines. - Creating and maintaining knowledge bases, FAQs, and other support materials to assist customers in using the product effectively.

• Technical Writer

  • Dec 2021 - Jan 2023

  Achievement: Got 'Employee of the Month' Certificate twice in 2022. Key Responsibilities: - Developing and maintaining technical documentation, including user manuals, e-guides, release notes, and marketing content storyboards in compliance with industry standards and best practices. - Managing given documentation plan that outlines project goals, deliverables, and timelines. - Collaborating with cross-functional teams, including product management, development, and quality… Show more Achievement: Got 'Employee of the Month' Certificate twice in 2022. Key Responsibilities: - Developing and maintaining technical documentation, including user manuals, e-guides, release notes, and marketing content storyboards in compliance with industry standards and best practices. - Managing given documentation plan that outlines project goals, deliverables, and timelines. - Collaborating with cross-functional teams, including product management, development, and quality assurance, to ensure the accuracy and completeness of documentation. - Using various authoring tools, such as JIRA, Asana, Vyond, and Microsoft Word, to execute daily activities and tasks. - Staying updated with emerging trends and best practices in technical communication, information architecture, and user experience design. - Participating in development meetings to provide input on updates and to ensure that all work is aligned with product development timelines. - Creating and maintaining knowledge bases, FAQs, and other support materials to assist customers in using the product effectively.



Freelance

• Web, Technical, Media and Academic Content Writer

  • Jan 2016 - Present

  As a freelance Content Writer, I produce high-quality content for various clients, including businesses, media outlets, and academic institutions. I specialize in researching, creating, and editing content that meets each client's needs and engages their target audience. I use SEO best practices to optimize content for search engines and ensure that it is easily discoverable by the target audience. I produce compelling headlines and calls to action, encouraging readers to engage with the… Show more As a freelance Content Writer, I produce high-quality content for various clients, including businesses, media outlets, and academic institutions. I specialize in researching, creating, and editing content that meets each client's needs and engages their target audience. I use SEO best practices to optimize content for search engines and ensure that it is easily discoverable by the target audience. I produce compelling headlines and calls to action, encouraging readers to engage with the content. I use a variety of writing styles and tones to appeal to different target audiences, ensuring that content is grammatically correct, well-structured, and free from errors. Show less As a freelance Content Writer, I produce high-quality content for various clients, including businesses, media outlets, and academic institutions. I specialize in researching, creating, and editing content that meets each client's needs and engages their target audience. I use SEO best practices to optimize content for search engines and ensure that it is easily discoverable by the target audience. I produce compelling headlines and calls to action, encouraging readers to engage with the… Show more As a freelance Content Writer, I produce high-quality content for various clients, including businesses, media outlets, and academic institutions. I specialize in researching, creating, and editing content that meets each client's needs and engages their target audience. I use SEO best practices to optimize content for search engines and ensure that it is easily discoverable by the target audience. I produce compelling headlines and calls to action, encouraging readers to engage with the content. I use a variety of writing styles and tones to appeal to different target audiences, ensuring that content is grammatically correct, well-structured, and free from errors. Show less



Iqra University (Official)

• Pakistan
• Education Administration Programs
• 700 & Above Employee

• Asst Accreditation Officer

  • Oct 2020 - Dec 2021

  Key Responsibilities: - Developing and maintaining policies and procedures related to academic accreditation and ensuring Compliance with accrediting agencies. - Working with faculty, staff, and administrators to ensure that academic programs and services are in Compliance with accreditation standards. - Monitoring changes in accreditation requirements and ensuring that the institution is prepared to meet these changes - Managing the preparation of accreditation reports and… Show more Key Responsibilities: - Developing and maintaining policies and procedures related to academic accreditation and ensuring Compliance with accrediting agencies. - Working with faculty, staff, and administrators to ensure that academic programs and services are in Compliance with accreditation standards. - Monitoring changes in accreditation requirements and ensuring that the institution is prepared to meet these changes - Managing the preparation of accreditation reports and documentation required by accrediting agencies - Coordinating accreditation site visits and ensuring all necessary documentation and information are available to the accrediting team. - Providing guidance and training to faculty and staff on accreditation standards and procedures - Facilitating communication between the institution and accrediting agencies - Analyzing data related to academic programs and services to ensure that they meet accreditation standards - Working with academic departments to develop and implement plans to address non-compliance with accreditation standards. Show less Key Responsibilities: - Developing and maintaining policies and procedures related to academic accreditation and ensuring Compliance with accrediting agencies. - Working with faculty, staff, and administrators to ensure that academic programs and services are in Compliance with accreditation standards. - Monitoring changes in accreditation requirements and ensuring that the institution is prepared to meet these changes - Managing the preparation of accreditation reports and… Show more Key Responsibilities: - Developing and maintaining policies and procedures related to academic accreditation and ensuring Compliance with accrediting agencies. - Working with faculty, staff, and administrators to ensure that academic programs and services are in Compliance with accreditation standards. - Monitoring changes in accreditation requirements and ensuring that the institution is prepared to meet these changes - Managing the preparation of accreditation reports and documentation required by accrediting agencies - Coordinating accreditation site visits and ensuring all necessary documentation and information are available to the accrediting team. - Providing guidance and training to faculty and staff on accreditation standards and procedures - Facilitating communication between the institution and accrediting agencies - Analyzing data related to academic programs and services to ensure that they meet accreditation standards - Working with academic departments to develop and implement plans to address non-compliance with accreditation standards. Show less



Sybrid Private Limited - A Lakson Group Company

• Pakistan
• IT Services and IT Consulting
• 700 & Above Employee

• Software Engineer

  • Nov 2019 - Sep 2020

  Key Responsibilities: - Developing software applications using the ASP.NET framework and related technologies. - Collaborating with software engineers and project managers to design and implement software solutions that meet client requirements. - Writing clean, efficient, and maintainable code that adheres to coding standards and best practices. - Testing software applications and performing debugging and troubleshooting to ensure they are free of defects and meet client… Show more Key Responsibilities: - Developing software applications using the ASP.NET framework and related technologies. - Collaborating with software engineers and project managers to design and implement software solutions that meet client requirements. - Writing clean, efficient, and maintainable code that adheres to coding standards and best practices. - Testing software applications and performing debugging and troubleshooting to ensure they are free of defects and meet client specifications. - Keeping up-to-date with emerging trends and technologies in software development and applying this knowledge to improve software applications. - Documenting software applications and processes, including requirements, design, and implementation details. - Communicating effectively with team members, project managers, and clients to meet project goals and timelines. - Assisting in the maintenance and enhancement of existing software applications. Show less Key Responsibilities: - Developing software applications using the ASP.NET framework and related technologies. - Collaborating with software engineers and project managers to design and implement software solutions that meet client requirements. - Writing clean, efficient, and maintainable code that adheres to coding standards and best practices. - Testing software applications and performing debugging and troubleshooting to ensure they are free of defects and meet client… Show more Key Responsibilities: - Developing software applications using the ASP.NET framework and related technologies. - Collaborating with software engineers and project managers to design and implement software solutions that meet client requirements. - Writing clean, efficient, and maintainable code that adheres to coding standards and best practices. - Testing software applications and performing debugging and troubleshooting to ensure they are free of defects and meet client specifications. - Keeping up-to-date with emerging trends and technologies in software development and applying this knowledge to improve software applications. - Documenting software applications and processes, including requirements, design, and implementation details. - Communicating effectively with team members, project managers, and clients to meet project goals and timelines. - Assisting in the maintenance and enhancement of existing software applications. Show less