Umi Hafizah
Associate at HRD Corp - Human Resource Development Corporation- Claim this Profile
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Chinese Limited working proficiency
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English Professional working proficiency
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Korean Elementary proficiency
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Filipino Limited working proficiency
Topline Score
Bio
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Experience
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HRD Corp - Human Resource Development Corporation
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Malaysia
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Government Administration
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400 - 500 Employee
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Associate
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Feb 2023 - Present
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Telekom Malaysia
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Malaysia
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Telecommunications
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700 & Above Employee
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Internship Trainee - Sales and Marketing Department (SME)
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Feb 2022 - Aug 2022
1. Carried out sales and marketing activities such as in-base upselling and telemarketing throughout customers in Sabah. 2. Conducted weekly events with sales agent as well as state event with TM Sabah HQ. 3. Provide broad information regarding UniFi product to business companies. 4. In-charge in managing and provide grant to SME companies, arrange customers’ data and appointment. 5. Managed to understand and apply correctly the job description such as telemarketing 6. Prepare and update weekly sales report to TM Sabah HQ. 7. Built strong relationship by provide solutions to any inquiries and problem occurred among customers Show less
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Student Member
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2021 - Jul 2022
Gained tons of skills and experience regarding managerial functions as well as working field Gained tons of skills and experience regarding managerial functions as well as working field
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OPPO
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China
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Telecommunications
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700 & Above Employee
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Sales Representative
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Apr 2019 - Aug 2019
1. Successfully increased monthly target sales and revenue working together in a team. 2. Portrayed and performed a strong sales orientation skills. 3. In-charge in marketing strategies/activities to boost up sales revenue. 4. Increased company’s revenue throughout extensive sales and marketing strategies. 5. Built strong and broad network with past customers as well as partnership companies. 6. Exceptional managerial skills especially in cash flow and cash management. 1. Successfully increased monthly target sales and revenue working together in a team. 2. Portrayed and performed a strong sales orientation skills. 3. In-charge in marketing strategies/activities to boost up sales revenue. 4. Increased company’s revenue throughout extensive sales and marketing strategies. 5. Built strong and broad network with past customers as well as partnership companies. 6. Exceptional managerial skills especially in cash flow and cash management.
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Customer Service Representative
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Dec 2017 - Jun 2018
1. Carried out sales activities to meet monthly KPI and target set up by the company. 2. Successfully learnt the fundamental skills of handling various types of customers. 3. Efficient supply chain and stocks management by always updating numbers of stocks and goods to be ordered. 4. Effective communication skills learnt and applied to customers and attentive to customers’ needs. 1. Carried out sales activities to meet monthly KPI and target set up by the company. 2. Successfully learnt the fundamental skills of handling various types of customers. 3. Efficient supply chain and stocks management by always updating numbers of stocks and goods to be ordered. 4. Effective communication skills learnt and applied to customers and attentive to customers’ needs.
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Education
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Universiti Teknologi MARA
Bachelor of Business Administration - BBA, International Business -
Universiti Teknologi MARA
Bachelor of Business Administration - BBA, International Business -
Centre of Foundation Studies, UiTM Dengkil
Foundation degree, Law