Umi Aida Razak
CIS Cloud Engineer at NTT DATA Business Solutions - Malaysia- Claim this Profile
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English -
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Malay -
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Bio
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Credentials
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Exam 533: Implementing Microsoft Azure Infrastructure Solutions
MicrosoftAug, 2017- Nov, 2024 -
ITIL Foundation Certificate in IT Service Management
PeopleCertJun, 2017- Nov, 2024 -
Micorsoft Windows Server 2012
MicrosoftFeb, 2016- Nov, 2024 -
AWS Certified SysOps Administrator – Associate
Amazon Web Services (AWS)May, 2017- Nov, 2024
Experience
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NTT DATA Business Solutions Malaysia
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Malaysia
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IT Services and IT Consulting
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1 - 100 Employee
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CIS Cloud Engineer
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Apr 2021 - Present
- L2 Support for Cloud Infrastructure Services (CIS) supporting Microsoft Azure and AWS cloud environment - Process Key User (PKU) for Cloud Service Area in terms of process-wise and ticket handling compliance - Adapting to the new global process, in line with the new direction of the company - L2 Support for Cloud Infrastructure Services (CIS) supporting Microsoft Azure and AWS cloud environment - Process Key User (PKU) for Cloud Service Area in terms of process-wise and ticket handling compliance - Adapting to the new global process, in line with the new direction of the company
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itelligence
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Germany
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IT Services and IT Consulting
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300 - 400 Employee
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CIS Cloud Engineer
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Aug 2019 - Mar 2021
L2 Support for Cloud Infrastructure Services (CIS) supporting Microsoft Azure and AWS cloud environment. L2 Support for Cloud Infrastructure Services (CIS) supporting Microsoft Azure and AWS cloud environment.
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DXC Technology
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Virtualization Engineer L3
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Mar 2018 - Jul 2019
Availability Assurance Team (AAT/L3) of Virtualization and Cloud Team
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Virtualization Engineer L2
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Apr 2017 - Feb 2018
Reactive Service Team (RST/L2) of Virtualization and Cloud Team
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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ITO Svc Delivery Cons I
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Apr 2016 - Mar 2017
Reactive Service Team (RST/L2) of Virtualization and Cloud Team Reactive Service Team (RST/L2) of Virtualization and Cloud Team
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Bosch Malaysia
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Malaysia
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Industrial Machinery Manufacturing
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200 - 300 Employee
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Intern
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Jul 2015 - Dec 2015
NETWORKING: - verify network connections - port activation - arrange for new port installation - involve in network project for new buildings - Cisco and HP switch commands Others: - inventory management - involve in Next Generation Workplace (NGW) project - phone installation NETWORKING: - verify network connections - port activation - arrange for new port installation - involve in network project for new buildings - Cisco and HP switch commands Others: - inventory management - involve in Next Generation Workplace (NGW) project - phone installation
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Education
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Universiti Tun Hussein Onn Malaysia
Computer Science, Information Security