Umi Aida Razak

CIS Cloud Engineer at NTT DATA Business Solutions - Malaysia
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Contact Information
us****@****om
(386) 825-5501
Location
Cyberjaya, Selangor, Malaysia, MY
Languages
  • English -
  • Malay -

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Mohd Khalid

I recommend this officer.

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Credentials

  • Exam 533: Implementing Microsoft Azure Infrastructure Solutions
    Microsoft
    Aug, 2017
    - Nov, 2024
  • ITIL Foundation Certificate in IT Service Management
    PeopleCert
    Jun, 2017
    - Nov, 2024
  • Micorsoft Windows Server 2012
    Microsoft
    Feb, 2016
    - Nov, 2024
  • AWS Certified SysOps Administrator – Associate
    Amazon Web Services (AWS)
    May, 2017
    - Nov, 2024

Experience

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CIS Cloud Engineer
      • Apr 2021 - Present

      - L2 Support for Cloud Infrastructure Services (CIS) supporting Microsoft Azure and AWS cloud environment - Process Key User (PKU) for Cloud Service Area in terms of process-wise and ticket handling compliance - Adapting to the new global process, in line with the new direction of the company - L2 Support for Cloud Infrastructure Services (CIS) supporting Microsoft Azure and AWS cloud environment - Process Key User (PKU) for Cloud Service Area in terms of process-wise and ticket handling compliance - Adapting to the new global process, in line with the new direction of the company

    • Germany
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • CIS Cloud Engineer
      • Aug 2019 - Mar 2021

      L2 Support for Cloud Infrastructure Services (CIS) supporting Microsoft Azure and AWS cloud environment. L2 Support for Cloud Infrastructure Services (CIS) supporting Microsoft Azure and AWS cloud environment.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Virtualization Engineer L3
      • Mar 2018 - Jul 2019

      Availability Assurance Team (AAT/L3) of Virtualization and Cloud Team

    • Virtualization Engineer L2
      • Apr 2017 - Feb 2018

      Reactive Service Team (RST/L2) of Virtualization and Cloud Team

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • ITO Svc Delivery Cons I
      • Apr 2016 - Mar 2017

      Reactive Service Team (RST/L2) of Virtualization and Cloud Team Reactive Service Team (RST/L2) of Virtualization and Cloud Team

    • Malaysia
    • Industrial Machinery Manufacturing
    • 200 - 300 Employee
    • Intern
      • Jul 2015 - Dec 2015

      NETWORKING: - verify network connections - port activation - arrange for new port installation - involve in network project for new buildings - Cisco and HP switch commands Others: - inventory management - involve in Next Generation Workplace (NGW) project - phone installation NETWORKING: - verify network connections - port activation - arrange for new port installation - involve in network project for new buildings - Cisco and HP switch commands Others: - inventory management - involve in Next Generation Workplace (NGW) project - phone installation

Education

  • Universiti Tun Hussein Onn Malaysia
    Computer Science, Information Security
    2012 - 2016

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