Experience

20Cube Logistics

• Singapore
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Deputy General Manager - Digital Implementation & IT Infrastructure

  • Jul 2021 - Present

• Assistant General Manager - Digital Implementation & IT Infrastructure

  • Aug 2019 - Jun 2021

• Manager - Digital Implementation & IT Infrastructure

  • Sep 2017 - Aug 2019

• Deputy Manager

  • Dec 2014 - Aug 2017



Agility

• Kuwait
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Assistant Manager

  • Jul 2014 - Nov 2014

• Service Delivery (West) – IT

  • Apr 2012 - Jul 2014

• Sr. Executive

  • Apr 2007 - Apr 2012

  Information Technology since Apr 2007.Monitoring and maintaining computer systems, server and networks. Providing support to IT documentation, including procedural documentation.Updating the register of IT assets.Supporting new applications & testing/evaluating new technologyMonitor system alerts and reports on servers and report problems to the IT Manager.Undertaking day to day operation of backup systems including rotation of backup tapes.Developing IT systems, software's and Standard Operating Procedures.Handling all India DC & ADC, ISA & Mail Server.Taking care of all location Patch Update & Antivirus Update Server.Handling all India IT Asset Procurement, Price Negotiations & Vander Management.New location fusibility check, link installation, cabling, Server & Pc Installation.Implementation of new Software & Hardware in test environment.Implementation of Security & Group Polices at all



Swan Solution Pvt. Ltd

• Sr. Executive & Team leader

  • Oct 2004 - Apr 2007

  Configuring, managing and maintaining complete network infrastructure.Migrations Done In Windows Server 2003 Domain To another Additional Domain Controller.Installation Done in Backup Storage Drive DLT,LTO,DATConfiguring Lotus Notes Client 6.5 (Creation of User's Accounts & Primary support.)Managing Norton Antivirus manageable server for network.Installations Of Windows Server 2003 Domain & Microsoft ISA Firewall & Proxy Server.Installations Done IBM X-series Server 225 & 226,346,336 With Intel Xeon Processor & Configured RAID 5.Installation Done in Linux 9 with Internet and Mail Configuration able to configure samba server in Linux.Installations Done HP DL 380 G4, ML 370 G4, with Xeon Processor & Configured RAID 1 & 5.; Working on Leased Lines as well as ISDN Lines.Maintaining and troubleshooting all hardware (Desktops, Servers, Printers and Fax)Provide training for new joiner about the internal application and uses.Networking & crimping.Handling backup, restoration activity with using Varitas 10d, Natvolt, Arcserv Birthstone, Tapware, HP backup & Windows Utility.Handling multiparty Video Conferencing equipment.Installation & configuration of proxy server(Microsoft Internet Security & Acceleration Server) Maintenance of Log Register & Inventory control.Monitored and coordinate with engineer team and handled escalations on unresolved hardware and software problems.Worked as a team leader and had responsibility of managing team for extensive customer support to fulfill their requirements.



Jeet Enterprises Pvt Ltd

• Sr. Executive

  • Apr 2003 - Oct 2004

  Installing, administering, maintaining, troubleshooting, upgrading and tuning IBM Intel based servers and workstations.Managed 3rd party vendor relationships. Installation & troubleshooting of Dot matrix & Network PrinterInstalling, configuring and upgrading Windows servers Provided extensive telephonic support, remote diagnostic and on site support.Troubleshooting and resolving a variety of Windows and Network related issues.Handled escalations of field in area of Windows 2000/NT and Intel based servers.Supported the Networking projects involving hubs, modems and structured cabling.Administration of Active Directory Windows 2000 and NT4.0 Testing, evaluation and implementation of security patches and Installation of new servers. Proxy & Mail Server Settings.



My Computer Pvt Ltd

• Customer support Engineer & Trainee Engineer

  • Mar 2002 - Apr 2003

  Installing, maintaining, troubleshooting, upgrading of IBM/ HP/DELL/COMPAQ make Intel based and workstations.Installing all Microsoft OS and application software as per customer requirement.Installing, maintaining, and troubleshooting all flavors of printers like Dot-Matrix, Inkjet and Laser Jet. Executed acceptance tests for all assembled computers before delivering.Troubleshooting and resolving a variety of Windows and Network related issues.Assembling, troubleshooting and preventive maintenance of customer computers as per assistance of seniors.Delivering and new installation of computers in customer places.Networking and Crimping. Product Expérience : Operating System- Windows Server (NT/Win2k/Win2k3), Windows Clients, DOS, Win 95/98/98Se, WinMe, Win XP & Vista.Mailing System- Lotus Notes R5, 6.5, 7.0, Outlook, MS Outlook. Application Software- Ms Office 97/2000/XP/2003/2007Third Party Software- IBM Director, Linux-Vision Backup Software- Varitas 10d, Natvolt, Arcserv Birthstone, Tapware, HP backup Utility & Windows Utility.Antivirus- Norton Antivirus, MacAfee, Trend Micro Office Scan.Firewall & Router - 1721 Router, 2600 Router, 515E PIX Firewall, Check Point Firewall. Server - IBM X Series 225, 345, 346, 365 Servers, HP DL 380 G4, ML 370 G4 Servers & Wipro Net Power. Others - Isdn Modems, Lease Line, 3Com, Intel & Cisco Switches. HP Network Printers. IBM ULT-3580 LTO Drive, IBM DLT1/VS80. Training:IBM Server Training ( IBM xSeries Server , Blade center Chassis , Raid configurations , IBM Director Management )IBM Desktop Training